• Team Lead Operations, Technology and Operations Jobs in Delhi,India

  • DBS Bank Ltd

Job Description:

Team Lead Operations, Technology and Operations - ( 180003R7 )

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels


Compliance with all regulatory and internal guidelines and policies relevant to T&O
Manage audit at branch and ensure minimum satisfactory rating at all times
Ensure smooth functioning of the branch by supervising activities relating to Customer Service & Payments & Branch operations and Adherence to agreed TATs with business thereby ensuring customer satisfaction
To maintain an efficient, knowledgeable and professional approach and expertise in your domain Process and Product improvement and initiatives to be taken through ideation and ensuring zero errors
Ensure quality initiatives taken at each branch level in the cluster
Manage & control all operational related functions of the branch with zero errors
Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer satisfaction
Ensure timely receipt and submission of regulatory and other reports by the Branches in the cluster
Participate in process improvement exercises within T&O
Identify areas where productivity enhancement and cost reduction initiatives can be introduced


Minimum 10 to 15 years of experience in Branch Banking Operations (Retail and Trade operations) out which at least 7 years in a supervisory or managerial capacity

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 08th Apr 2020

Key Skills:

Company Profile:

DBS Bank Ltd



Company Turnover
10000 10000+ Crores

Company Size
10001 10001+ Employees

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