• Team Ld, Client Processing Jobs in Chennai,India

  • BNY Mellon India Pvt Ltd
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Client Processing - S7 Supervises/manages the day-to-day operations of a small- to medium-sized client processing support team that handles any/all aspects of client accounts, including solicitation, inquiries and problem resolution Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks Serves as first line supervisor for assignment of tasks and resolution of issues Directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team Ensures the volume of work produced meets product/service standards and exceeds quality standards, and is properly reviewed and documented Provides product knowledge and technical assistance on moderately complex problems Acts as the teams initial point of contact for issues requiring escalation Participates in the recruiting process Instructs, assigns, directs and reviews the work of client processing analysts Prepares performance reviews and provides ongoing feedback to staff Supervises/manages a small client processing team May be responsible for specific supervisory review and approval actions Helps develop and contributes to the achievement of team objectives Associates degree in a related discipline or equivalent combination of education and experience is required Bachelors degree preferred 7 plus years of technical and management experience preferred Experience in the securities or financial services industry a plus Applicable local/regional licenses or certifications as required by the business

Qualifications Client Processing - S7 Supervises/manages the day-to-day operations of a small- to medium-sized client processing support team that handles any/all aspects of client accounts, including solicitation, inquiries and problem resolution Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks Serves as first line supervisor for assignment of tasks and resolution of issues Directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team Ensures the volume of work produced meets product/service standards and exceeds quality standards, and is properly reviewed and documented Provides product knowledge and technical assistance on moderately complex problems Acts as the teams initial point of contact for issues requiring escalation Participates in the recruiting process Instructs, assigns, directs and reviews the work of client processing analysts Prepares performance reviews and provides ongoing feedback to staff Supervises/manages a small client processing team May be responsible for specific supervisory review and approval actions Helps develop and contributes to the achievement of team objectives Associates degree in a related discipline or equivalent combination of education and experience is required Bachelors degree preferred 7 plus years of technical and management experience preferred Experience in the securities or financial services industry a plus Applicable local/regional licenses or certifications as required by the business
BNY Mellon is an Equal Employment Opportunity Employer

Primary Location India-Tamil Nadu-Chennai
Job Operations
Internal Jobcode 70607
Organization Issuer and Loan Services-HR11024
Requisition Number 1911787

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 18th Mar 2020

Key Skills:

Company Profile:

Company
BNY Mellon India Pvt Ltdarfix

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