• Tapclues - Head - Operations Jobs in Bangalore,India - 23807947

  • Tapclues
  • Save Job
  • 4 - 8 Years
  • Posted : above 1 month

Job Description:

About Us

Tapclues is technology driven consumer-focused online platform in travel and transportation segment We are in our early stage and located in Bangalore

If the idea of building disruptive, sustainable and forward thinking business excites you - we are looking for a young dynamic go-getter for building and leading the Operations

In the role of Operations Head, you will be responsible for building the entire end to end operations of Tapclues

About the role and responsibility

- Responsible to build the entire end to end operations of our company

- Define and implement our companys operational and marketing strategy

- Build and nurture high performance operations team across the different functional domains

- Set comprehensive goals for performance and growth Establish policies that promote company culture and vision

- Strong bias for running high quality business that is known for exceptional customer service

- Working to forge cost effective alliances with service providers like Airlines, Hotels, Car fleet operators/companies, GDS etc focused on creating a long term supply through strategic partnerships

- Build strong relationship with driver partners Strategic execution for growth in driver partners, cabs and trips on our platform

- Constant initiatives towards customer acquisition to build growth in demand of our platform from different online and offline channels

- Extensively coordinating with all the critical stakeholders to ensure efficient, effective and timely delivery of results

- Assist in the fund raising processes

- Will be closely working with the founder to set the direction of the company

Desired experience / background

- MBA from Tier 1 B School is required

- 4-8 years of relevant work experience Should have played the role of Ops Head in an OTA/ Travel portal /Corporate travel/ Mobility company/Start-up for at least 2-3 years

- Experience of managing operations and building and leading teams in a fast-paced environment

- Entrepreneurial bent of mind Previous experience in start-up will be preferred Previous experience as an entrepreneur will be an advantage

- Must have flair for new and evolving technologies and has a vision to transform and disrupt a traditional industry Passionate to build a disruptive, sustainable and forward-thinking business

- Passion to grow fast and do it right Willing to go the extra 10 miles it takes to build early-stage start-up

- Proven experience of working with GDS - Amadeus, Travelport

- Prior experiences of working directly with the Airlines, Hotels chains and Car Fleet Operators

- Prior experience in Mobility companies will be an advantage

- IATA certification will be an advantage

- Demonstrable competency in strategic planning and business development, solid management consulting/startup back ground Ability to scale up operations across products/services and cities

- Ability to balance between cost optimization targets and service delivery KPIs

- The clear understanding of breakpoints/failure modes and ways to predict/avoid the same during the rapid expansion

- Strong data analytics skills to make sense of large data sets generated by day to day operations and ways to use them to improve service delivery

Benefits for You

- You will be getting attractive equity benefits being part at the pre-launch stage

- Ample growth opportunities, being on the ride with our companys capability to potentially disrupt the market

- High ownership of Operations and setting the way towards putting the dent on the market

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 13th Apr 2020

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