• Systems Support Analyst 4 Jobs in Hyderabad,India - 25668181

  • Wells Fargo India Solutions Pvt Ltd
  • Save Job
  • 7 - 10 Years
  • Posted : above 1 month

Job Description:

Wells Fargo & Company (NYSE WFC) is a leading global financial services company with $20 trillion in assets and offices in over 37 countries Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially We also value the viewpoints of our team members and encourage them to be their best Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience We are looking for talented people who will put our customers at the center of everything we do Help us build a better Wells Fargo It all begins with outstanding talent It all begins with you Learn more at our International Careers website

Market

About Enterprise Global Services

Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA, by supporting over half of Wells Fargos business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines Learn more about EGS at our International Careers website

Department Overview

The Enterprise Technology Infrastructure (ETI) team within the Enterprise Information Technology (EIT) is responsible for enterprise-wide infrastructure services across the global footprint, including networking, production services, storage, data centers, mainframe, midrange and Cloud-based systems, distributed systems, and international infrastructure

About the Role

This is a position with the OS administration, Patching, maintenance and Production support team in India This team performs OS patching and maintenance activities on Solaris and Red Hat servers This is a 24/7/365 team that works in shifts on rotation basis, weekend night shifts will also be a part of the duties of this engineer Reporting on daily activities, warm shift hand-offs, monthly metrics reporting, coordination with US, India resources for getting the days job done

Responsibilities

1Handle the shift lead responsibility, prepare shift roaster, manage and will be highest port of technical escalation for the team on production support activities
2Effective partner management across the globe
3Act as primary customer interface for day to day issues and queries
4Responsible for coaching and mentoring less experienced team members on handling day to day work both technical and on process level
5Identify and drive process improvement initiatives within the team
6Develop and support routine operational activities with automation
7Must be able to provide SME coverage for all high impact & visible production issues
8Perform root cause analysis and identify preventive action plan
9Understand end to end delivery in terms of patching, production support and work order handling
10Ensure maximum uptime according to the SLA
11Understanding of Multi-geo support environment
12Improves and maintains customer and employee satisfaction
13Work closely with peer teams to deliver high availability and optimum performance for customers

Essential Qualifications

1 University degree in technical or related discipline
2 Experience of more than 7 years in OS Administration

Desired Qualifications

1 7-10 years of experience in Building , Managing & Supporting - Red Hat Enterprise 5x 6x,7x & Oracle Solaris 10 , 11 Operating Systems
2 Intermediate level of experience in Building , Managing & Supporting high availability solutions like - Veritas Clusters , Red hat Cluster and Oracle RAC clustering
3 Familiar with programming knowledge such as Perl, Python, Shell scripting
4 Good Understanding of DevOps tools like Puppet , Ansible , Docker ,Github & Jenkins
5 Good Understanding of Cloud technologies like OpenStack , Azure , AWS and Cloud Foundry
6 Experience with network topology TCP/IP Network issues ,internet routing issues and troubleshooting
7Good Understanding of Automation Tools like HPSA,HPOO and ability to develop scripts to accomplish mass deployments
8Advance level of experience with Linux Kernel troubleshooting

Market Skills and Certifications

Essential Qualifications
1 University degree in technical or related discipline
2 Experience of more than 7 years in OS Administration

Desired Qualifications
1 7-10 years of experience in Building , Managing & Supporting - Red Hat Enterprise 5x 6x,7x & Oracle Solaris 10 , 11 Operating Systems
2 Intermediate level of experience in Building , Managing & Supporting high availability solutions like - Veritas Clusters , Red hat Cluster and Oracle RAC clustering
3 Familiar with programming knowledge such as Perl, Python, Shell scripting
4 Good Understanding of DevOps tools like Puppet , Ansible , Docker ,Github & Jenkins
5 Good Understanding of Cloud technologies like OpenStack , Azure , AWS and Cloud Foundry
6 Experience with network topology TCP/IP Network issues ,internet routing issues and troubleshooting
7Good Understanding of Automation Tools like HPSA,HPOO and ability to develop scripts to accomplish mass deployments
8Advance level of experience with Linux Kernel troubleshooting

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law We comply with all applicable laws in every jurisdiction in which we operate

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking, Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 14th Jul 2020

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