• Systems Support Analyst 2 Jobs in Hyderabad,India - 25645973

  • Wells Fargo India Solutions Pvt Ltd
  • Save Job
  • 5 - 8 Years
  • Posted : above 1 month

Job Description:

Systems Support Analyst 2 Save for LaterRemove Saved Job Go to My Saved Jobs

Job ID 45270BR Wells Fargo & Company (NYSE WFC) is a leading global financial services company with $20 trillion in assets and offices in over 37 countries Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially We also value the viewpoints of our team members and encourage them to be their best Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience We are looking for talented people who will put our customers at the center of everything we do Help us build a better Wells Fargo It all begins with outstanding talent It all begins with you Learn more at our International Careers website

Market

About Enterprise Global Services

Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA, by supporting over half of Wells Fargos business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines Learn more about EGS at our International Careers website

Department Overview

Wholesale Technology within the Enterprise Information Technology (EIT) business supports various applications for the Wholesale line of businesses and has various applications based on Microsoft / Java Stack These teams are spread across various locations including EGS)

About the Role

Provide hands-on Level 1 & 2 application support(16X5) as part of a team across our entire global footprint including US, UK and ASIA locations for our Applications under International Line of Business

Responsibilities

- Provide hands-on Level 1 & 2 application support(16X5) as part of a team across our entire global footprint including US, UK and ASIA locations for our Applications under International Line of Business

Providing support for complex technical issues and initiatives related to assigned applications, systems, databases and/or other technical products and services

To maintain, troubleshoot and restore service or data to system

Troubleshoots hardware and software issues using general guidelines, templates or direction from others

Writing and updating documentation and procedures

Participating in migrations from development to production, upgrades, installations and/or configurations of systems

The ability to operate using own initiative in working towards key delivery schedules

The flexibility to work outside of normal working hours to meet deadlines

Essential Qualifications

Technical
- Flexcube/Flexpay branch set up and configurations Unit test the FLEXCUBE interfaces
- EOD support, Patch validation and Deployment, Performance tuning and Testing, Data reconciliation and Change Control & Release support
- Writing SQL Queries for fault diagnostics, resolution or Change controls
- Non-Prod/Production Application Support including user issues investigation and resolution
- Should be able to handle Change Requests and be able to deploy the application in Production/non-production environments
- Deployment experience on Weblogic server is preferable

Non-Technical
- Excellent verbal and written communication skills and ability to commuicate with US partners directly
- Excellent problem solving and analytical skills
- Participating in testing and updating the business continuity plan
The flexibility to work in ad-hoc shifts when required
The ability to understand team dynamics and use interpersonal skills and personal judgment to achieve goals

Desired Qualifications

- Bachelors/Masters degree in Computer Science or equivalent
- 25 yrs of hands-on IT experience in Supporting Complex Unix/Linux environmentweb-based enterprise applications

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law We comply with all applicable laws in every jurisdiction in which we operate

Region

APAC

Location

Karnataka

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking, Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th Jul 2020

Key Skills:

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