• United States Of America, Usa
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  • 5 - 8 Years
  • Posted : above 1 month

Job Description:

Systems Specialist - Calgary - 005KXT

Systems Specialist REF# 005KXT

Calgary, AB

Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives Our 160,000 employees thrive in more than 100 countries From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment



Great people make Schneider Electric a great company

Schneider Electric System Process Automation currently has an outstanding opportunity for an experienced and motivated individual to assume the role of Systems Specialist in our Calgary location

Responsibilities

- Provide Customer Service for Windows based enterprise SCADA and Control Systems

- Analyze reported customer problems quickly and efficiently define and communicate an appropriate course of action

- Capture any key learning and/or root cause data for Customer reporting and for the Companys internal knowledge base

- Depending on project assignments, an individual in this position may participate in the design, development, documentation, testing and commissioning of a system

- Implement the defined solution and perform testing as required

- Design and implement new application functionality (software enhancements) on Customer systems

- Carefully manage requirements documents

- Carefully manage customer expectations

- Analyze and address system operational concerns

- Perform system, database, application, and network capacity planning for Customers

- Perform current system assessments and identify possible problem areas (PREVENT Report)

- Patch management

- Integration of third party and Customer developed applications

- Maintaining customer satisfaction in the execution of assigned duties

- As a main contact for the customer, contribute in identifying current and future business opportunities

- Assist in the maintenance of internal infrastructure

- Generate monthly reports for Customers

- Providing assistance and mentor junior staff

- Providing after-hours support on a rotation basis

- Travel will be required to Canada and/or USA customer sites to provide solutions and strengthen relationships with the customers

Qualifications

Requirements & Qualifications

- Effective Leadership, Organization & Planning, Decision Making, Problem Solving and Communication

- A proven commitment to Customer Relationships, Teamwork and Quality

- Report customer problems to quickly and efficiently define and communicate an appropriate course of action

- Estimate effort and obtain customer buy-in on a course of action

- Go the extra mile to engage customers

- Desire for continuous learning

- The work is located SE Calgary

Technical

- Documenting technical solutions and test plans for customer future & internal benefit

- Knowledge and experience in the following areas Windows XP/7/10, Windows Server 2003, 2008, 2012 and 2016, Active Directory, Group Policy, Virtualization, C, C , C#, VBA, Microsoft NET, Perl, PowerShell, SQL, Sybase and Microsoft SQL Server Database Administration, Microsoft Failover Clustering, Networking, Symantec products, McAfee products and Diagnostic and Troubleshooting experience

- Proven capability in Software and System Development, System Integration, Documentation, Testing, Installation, Commissioning and Service Processes, and SCADA technology including an understanding of RTUs, PLCs, protocols, etc

- WonderWare InTouch, WonderWare Historian and Reports, WonderWare System Platform, and OASyS customer service experience preferred

Education

- A Bachelors Degree in Engineering, Computer Science or related discipline such as Math, Physics or Geoscience, with 3 years related post-secondary experience in software/systems development

- A Technology Diploma with 5 years related post-secondary experience in software/systems

We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo We want our employees to reflect the diversity of the communities in which we operate We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company Were looking for people with a passion for success on the job and beyond See what our people have to say about working for Schneider Electric



Let us learn about you! Apply today

You must submit an online application to be considered for any position with us This position will be posted until filled

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Telecom, IT-Hardware/Networking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 03rd Jun 2020

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