• Philippines
  • Save Job
  • 3 - 7 Years
  • Posted : above 1 month

Job Description:

Systems Operations Analyst I

Job ID # 66018
Functional Area Information Technology
Position Type Full-Time Regular
Education Desired Bachelors Degree or equivalent

Primary Location PH-Makati City-Makati City 8767 Paseo De Roxas Avenue, 42nd Floor-3-754
Secondary Location(s)

Travel Percentage 000
Relocation Provided No



Are you curious, motivated, and forward-thinking At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun

About the team

You will be joining the team focusing on ATM Managed Services which carries out monitoring, incident management, cash management, predictive services, analytics and tooling

What you will be doing

In this role, you will be reporting to the Service Delivery Manager You will provide level 1 and level 2 support for client-facing systems and applications including mainframes, Tandems, switches, networks, processor links, ATMs, servers- windows, UNIX, Linux and internet applications

You will perform monitoring and operational management functions for associated hardware and software within 24x7 processing environment

You will follow new/improved work procedures where appropriate, tests and implements program and/or systems changes, responds to processing problems and exercises sound judgment to make client impacting processing adjustments

You will drive issue resolution by making critical decisions that may impact multiple clients processing

You will follow escalation procedures when appropriate to resolve errors in a timely manner

Other related duties assigned as needed

What you bring

3-7 years experience as a Systems Operations analyst of ATM operations in a banking or financial technology company

Ability to effectively use production control tools and resources encompassing mainframe, open system processing, processor link/Connex software, ATMs, environments

Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, eg, executive, management, individual contributors

Demonstrated knowledge of FIS products and services or similar products/services, financial services industry and mainframe and/or open systems operating systems

Ability to analyze all system processing delays, failures and errors to determine the appropriate action necessary for resolution

What we offer you

A competitive salary and benefits

Attractive benefits including private medical cover, dental cover, and travel insurance

A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

A modern, international work environment and a dedicated and motivated team

The chance to work on some of the most challenging, relevant issues in financial services & technology

With a 50-year history rooted in the financial services industry, FIS is the worlds largest global provider dedicated to financial technology solutions We champion clients from banking to capital markets, retail to corporate and everything touched by financial services Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries Our technology powers billions of transactions annually that move over $9 trillion around the globe FIS is a Fortune 500 company and is a member of Standard & Poors 500 Index

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice

FIS is an equal opportunity employer We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics The EEO is the Law poster is available here and here

For positions located in the US, the conditions below apply If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer In developing this job description care was taken to include all competencies needed to successfully perform in this position However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis

As part of the selection process this role may require an assessment to determine suitability

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 09th Feb 2020

Key Skills:

Company Profile:

Company
FIS GLOBAL BUSINESS SOLUTIONS INDIA PVT LTDarfix

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