• Ireland

Job Description:

Company Profile Charles River provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs Charles River serves more than 350 investment firms in over 40 countries in the institutional asset and fund management, private wealth, alternative investments, insurance, banking, and pension markets Charles River were acquired by State Street in October 2018

Background Charles River Development is rapidly growing its Software-as-a-Service platform We are looking for a hands-on, well rounded solution designer for our growing Infrastructure Support team This team is responsible for the design, administration, and daily operation of critical systems used to support our clients Production, Disaster Recovery, and Test environments The team also helps to develop new support services and architects our core infrastructure We offer an opportunity for talented and driven individuals to get on board with an organization that values personal initiative and growth

Responsibilities Play a key role with onboarding new clients, including environment provisioning, customer connectivity, service integration, and security configuration
Provide production infrastructure support for our large and complex base of live clients
Review and influence the evolving architecture and standards for our SaaS infrastructure
Have a deep appreciation of why IT security is important to our company and our customers
Manage complex support relationships with key vendors, including managed hosting provider
Manage, monitor, and troubleshooting systems with strong focus on continuous improvement
Perform capacity planning for server resources
Write basic SQL queries perform light database administration tasks
Support third party infrastructure applications and services, such as Citrix XenApp, file transfer, job scheduling
Create and maintain detailed documentation and service topologies
Establish, maintain, and adhere to CRD technical standards, policies, and procedures
Collaborate with business and software teams to create/streamline/automate support processes
Lead incident response and troubleshooting efforts as issues arise
Participate in periodic weekend maintenance rotation

Qualifications University degree in a technical or analytical discipline such as Computer Science, IT, MIS/CIS, Engineering, Financial Engineering, Science, Economics, Mathematics or Statistics
Extensive experience working with various core infrastructure and web technologies
Substantial experience with MS Windows Server system administration or application server support
Substantial experience working in critical production environments, including Disaster Recovery support
A high degree of technical aptitude and troubleshooting skills
Good understanding of core concepts and experience with networking, firewalls, and VPNs essential
Solid understanding of Microsoft technologies Active Directory, Group Policies, IIS, WSUS, Windows Failover Clustering, SQL Server, DFS, DNS, NTFS etc
A strong sense of customer service, attention to detail, and issue ownership
Ability to manage and prioritize multiple significant projects and initiatives
Some scripting and automation experience, especially in PowerShell, Perl, etc a large plus
Solid understanding of file transfer and web protocols (ex FTP, SFTP, HTTP/S)
Some support experience with security technologies, such as IDS/IDP, anti-virus, penetration tests, vulnerability scans, SIEM, encryption, server hardening
Experience with some web / application server technologies (ex Apache HTTPD, IIS, Tomcat, JBoss, WebLogic, WebSphere)
Experience with job scheduling software a plus (ex Cisco Tidal, AutoSys, BMC Control-M)
Experience with managed hosting and cloud providers a plus (ex Rackspace, Amazon Web Services / AWS, Century Link, Azure)
Experience with Single Sign On (SSO) and application virtualization software a plus (ex Citrix XenApp, Microsoft Remote Desktop Gateway)
Professional IT certifications are a plus
Availability to do periodic out of hours/weekend work on rotational basis

Other traits we look for A natural desire to bring order to IT systems and to automate processes
A positive, customer-oriented, and energetic attitude
An analytical, creative, and innovative approach to solving problems
A desire to work hard, be challenged in a fast-paced environment, and have fun while doing it

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking, Financial Services/Stockbroking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 19th Jul 2020

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