• Systems Analyst 4-Support Jobs in Mumbai,India - 25297456

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  • 8 - 11 Years
  • Posted : above 1 month

Job Description:

Systems Analyst 4-Support (DBA Mumbai) - 19001GE0

Preferred Qualifications

Available to work in 24X7 capability

Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning

Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc

Strong DBA skills and relevant working experience with Oracle Database 11g and 12c

Experience implementing high availability features of Oracle Database

Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus

Knowledge on DB Security viz AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage

Sharp technical troubleshooting skills

Good understanding of support processes

Ability to manage escalated technical situations & develop action plans

Ability to spot proactive services that benefit of customer

Ability to facilitate issues with Development and Support

Strong analytical skills

6-12 years of experience with Oracle Database as an DBA/Apps DBA/Consultant/Support Engineer

BE/BTech and/or MS in Computer Science or equivalent preferred

Oracle OCP DBA certification - Preferred

Some travel may be required

Detailed Description and Job Requirements

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues

As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice

Leading contributor individually and as a team member, providing direction and mentoring to others Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction Both a Bachelor*s and Master*s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position In addition, experience with Oracle*s core products, applications, and tools

Job Support

Travel Yes, 25 PERCENT of the Time

Location IN-IN,India-Mumbai

Job Type Regular Employee Hire

Organization Oracle

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Database Administration (DBA)
Salary : As per Industry Standards
Deadline : 02nd Jun 2020

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