• Systems Analyst 3-Support - FMW / SOA / WLS / WebCenter / OSB / OIM / OHS / Java Jobs in Mumbai,India

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Job Description:

Systems Analyst 3-Support - FMW / SOA / WLS / WebCenter / OSB / OIM / OHS / Java - 19000AG4

Preferred Qualifications

Install, configure, and maintain Oracle Fusion Middleware (Weblogic Server/SOA)

Expert knowledge of Oracle Weblogic, Weblogic clustering ,SOA suite and Webcentre products, OSB, OHS

ODI (Oracle Data Integrator) or IDM Product skills are highly desired

Experience with Enterprise Manager 11g/12c, 13c is a plus

Sharp technical troubleshooting skills, knowledge on Shell & Python scripting

Proficiency in Java is Mandatory

A good understanding of support processes

Ability to manage escalated technical situations & develop action plans

Ability to spot proactive services that benefit of customer

Ability to facilitate issues with Development and Support

Strong analytical skills

At least 7 plus years of experience with Oracle Weblogic

Administrator/Consultant/Support Engineer

BE/BTech and/or MS in Computer Science or equivalent preferred

Oracle Certification - Preferred, Cloud & DevOps exposure added advantage

Some travel may be required for training or customer visits

Detailed Description and Job Requirements

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues

As a Senior Systems Engineer, you will interface with the customer*s IT staff on a regular basis Either at the client*s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products You should be highly experienced in some Oracle products and several platforms that are being supported You will be expected to work with only general guidance from management while advising management on progress/status

Job duties are varied and complex utilizing independent judgment May have project lead role Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential A Bachelor*s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience Experience with Oracle*s core products, applications, and tools is important

Job Support

Travel Yes, 25 PERCENT of the Time

Location IN-IN,India-Mumbai

Job Type Regular Employee Hire

Organization Oracle

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th Mar 2020

Key Skills:

Company Profile:


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