• United States Of America, Usa
  • Save Job
  • 3 - 6 Years
  • Posted : above 1 month

Job Description:

Systems Administrator / Desktop Support

Job ID # JR84265
Functional Area Information Technology
Position Type Full-Time Regular
Experience Desired At least 3 years
Education Desired Bachelors Degree or equivalent

Primary Location US-Texas-Plano 6100 Tennyson Parkway, Suite 230-F780
Secondary Location(s)

Travel Percentage 000
Relocation Provided No

About the team

This team is part of our IS Helpdesk Services which provides highly skilled resources to handle technical queries and issues, including ticket creation through issue resolution which can be done on-site or remotely

What you will be doing

You will be responsible for Service Now requests, setting up of network ids/email accounts and remote desktop support for a FIS client

This opportunity supports a FIS client on site in Plano, TX

Installs, maintains and upgrades internal computer hardware and software systems used for designing and developing company products
Controls user access and passwords
Proposes and implements systems enhancements that will improve the reliability and performance of the system
Monitors usage and performance
Trains personnel on system usage
Troubleshoots server, software and hardware issues
Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs
Researches, evaluates and recommends software and hardware products
Supports Web access and electronic messaging services, and maintains a secure systems environment
Provides new hardware specifications to users based on application needs and anticipated growth
Other related duties assigned as needed

What you bring

You must have great communication skills and the ability to multi-task in a fast-paced environment Furthermore, you must have at least 3 years of Desktop Support experience (hardware and software) in a Microsoft environment For you to be successful in this role you must also have the following

Experience with Active Directory
You must possess CompTIA A certification
Knowledge of ticketing platforms (ie Service Now)
Bachelors degree in a technical discipline or related field or an equivalent combination of education and experience as required for the specific job level
Knowledge of multiple operating systems and related utilities and hardware
Knowledge of storage management
Knowledge of TCP/IP
Knowledge of network monitoring and tools
Knowledge of desktop support procedures and active directory
Skill to effectively analyze and solve problems
Skill in software installation and maintenance
Ability to work independently as well as with a team
Ability to establish and maintain effective working relationships with employees, vendors, clients and public

Added bonus if you have

Avaya experience (VoIP)

What we offer you

We provide A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
Time to support charities and give back in your community
A broad range of professional education and personal development opportunities
A work environment built on collaboration, flexibility and respect
Health coverage offered for you and your family through Health/Vision/Dental/Insurance plans
401K with company contribution and Employee Stock Purchase Program with company match
Business casual attire jeans every day!

With a 50-year history rooted in the financial services industry, FIS is the worlds largest global provider dedicated to financial technology solutions We champion clients from banking to capital markets, retail to corporate and everything touched by financial services Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries Our technology powers billions of transactions annually that move over $9 trillion around the globe FIS is a Fortune 500 company and is a member of Standard & Poors 500 Index

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice

FIS is an equal opportunity employer We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics The EEO is the Law poster is available here www1eeocgov/employers/upload/eeoc_self_print_posterpdf and herewwwdolgov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508cpdf

For positions located in the US, the following conditions apply If you are made a conditional offer of employment, you will be required to undergo a drug test ADA Disclaimer In developing this job description care was taken to include all competencies needed to successfully perform in this position However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis

As part of the selection process this role may require an assessment to determine suitability

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Hardware : Hardware Products & Services
Role : H/W Installation/Maintenan ce
Salary : As per Industry Standards
Deadline : 07th Mar 2020

Key Skills:

Company Profile:

Fidelity National Information Services, Incarfix

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