• System Support Representative Entry Jobs in United States Of America

  • Jacobs Engineering Group Inc.
  • United States Of America, Usa
  • Save Job
  • 2 - 3 Years
  • Posted : above 1 month

Job Description:

System Support Representative Entry - ( ATE00047T )


Jacobs is a global technology company, delivering solutions for a more connected, sustainable world We test, operate, sustain, and secure critical infrastructures and weapons systems using unique technology application and agile software development capabilities to improve mission capability and operational readiness Jacobs deep experience with advanced technology systems and our wide-ranging program support capabilities work together to make us a premier partner to aerospace and defense clients locations around the world

Provide technical support, assistance, and maintain hardware/software configuration for certified Mission Planning Environments at assigned sites Under certain circumstances, deploy with assigned units during peacetime and during armed hostilities in theater operations outside of the United States

Duties & Responsibilities

Work scope may include any/all of the following duties

Support primary and secondary customers and may be required to support a multi-state region by performing updates, upgrades, maintenance, and disposition of hardware/software
Analyze software, hardware, and system malfunctions, and implement corrective actions
Deliver technical briefings for users of mission planning systems, software, and data (including classified and unclassified source data) as required
Support unit needs during exercises, daily training, deployments, and real-world contingencies Provide SSR support/expertise as requested

*This list is not intended to be all-inclusive and may be expanded to include other duties and responsibilities


Education Desired/Required

One (1) year of college in a technical discipline such as computer science, engineering, science, etc

****Requires an active Top Secret Clearance at hire****

Knowledge, skills & abilities required

Understanding of mission planning concepts and aircraft performance factors is preferred; crew experience is highly desired
Understanding of airspace, airports, airways, and navigation aids is highly desired
Understanding of and ability to analyze/troubleshoot hardware, software, and Windows operating systems
Knowledge of networking hardware/software over classified and unclassified government networks
Understand mission planning system functions and external interfaces to include setup and teardown procedures
Operational aircrew experience is desirable

Training & Certifications

DoD 8570 IAT Level 2 certification (CompTIA Security or equivalent) required within six (6) months of hire

Guidelines (level of supervision required to perform)

Must be able to work independently but within the framework established by the supervisor and/or customer

Complexity of tasks/responsibilities

Assist the team in identifying and analyzing important factors and conditions in order to recognize and apply an understanding of interrelationships, and anticipate customer need
Assist the team in deciding course of action based on analyses of the subjects and issues related to the assignments and select the appropriate course of action from acceptable alternatives
Must be able to work independently and with supervision

Positions supervised


US CITIZENSHIP REQUIRED Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information

Essential Functions

Physical Requirements

Light- Work usually requires standing or walking to a significant degree Exerts up to 20 lbs of force occasionally or up to 10 lbs of force frequently to move objects Must be medically and psychologically ft for deployment as defined in DoDI 302041, Enclosure 3

Work Environment

Must maintain a positive work atmosphere by behaving and communicating in a manner to get along with customers, clients, co-workers and management

Must be able to work independently and with minimal supervision

Equipment and Machines

Standard office equipment and machines personal computer, scanner, copy machine, telephone, printer, fax machine, and other office equipment including desk supplies


With the exception of STD/LTD/FMLA & approved time off, attendance is considered essential

Must be able to work within the shift hours of 600 am and 600 pm

May be required to work outside of normal shift hours when required for mission support

Other Essential Functions

Must pass drug testing

Must be able to read and write effectively in English

Must embrace Beyond Zero/Safety principles of Jacobs to include; adhering to safe work practices and standards while performing daily tasks, taking responsibility for own and coworkers safekeeping and encouraging others to work safely

Must maintain a positive work atmosphere by behaving and communicating in a manner to get along with customers, clients, co-workers and management

Must perform work activities requiring interaction, negotiating, instructing, supervising, persuading or speaking with others

Must be able to work under supervision and respond appropriately and professionally to criticism from a supervisor

Travel requirements - Must be willing deploy under peacetime and armed hostility conditions to support assigned units in a theater of operations of the US Armed Forces deployed outside of the United States Occasional travel required for training and MPUC

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Engineering/Projects, Consulting Services
Functional Area : IT Hardware : Hardware Products & Services
Role : H/W Installation/Maintenan ce
Salary : As per Industry Standards
Deadline : 03rd Mar 2020

Key Skills:

Company Profile:

Jacobs Engineering Group Incarfix

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