• System Engineer II Jobs in Gurgaon,India

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Job Description:

System Engineer II

India - Gurgaon


Do you thrive in a flexible agile environment, focused on innovation, continuous delivery, DevOps and automation Do you enjoy designing and implementing solutions in a VDI environment, providing high performing and reliable experience for contact center agents Are you passionate about delivering secure and high-quality products to agents who service our customers around the globe Expedia Group, the largest Online Travel Agency (OLTA), is looking for a highly motivated and focused Systems Engineer for our Contact Center Virtual Desktop Infrastructure team If you answered Yes to these questions, then we are eager to hear from you

Expedia eCommerce Platform - eCP Expedia Group is the worlds travel platform and our purpose is to bring the world within reach The eCP team is at the heart of that mission by providing a world-class platform of ecommerce technologies and services operating at global scale to support our rapidly growing family of brands

Expedia IT - eIT Expedia IT is a team of customer-focused technology specialists within eCP, committed to delivering business value by maximizing the employee experience through reliable, accessible and intuitive IT support and services

What Youll Do Develop and demonstrate detailed ownership of systems, configurations and documentation of our Citrix VDI platform
Design technical solutions for multiple programs and projects running within the VDI and/or XenApp environments
Participate in the design, build and support of XenApp/XenDesktop/VDI environments in an AWS
Participate in the design, build and support of NetScaler access
Drive incident problem resolution working alongside other infrastructure teams, to resolve issues related to security, applications, storage, messaging, networking, and servers
Ability to participate in an on call rotation for off hours support to resolve critical issues
Use your systems thinking approach to propose solutions to simplify our environment by reducing dependencies, automating work and partnering across teams to deliver a reliable and stable service
Partner with security teams for vulnerability assessment and remediation on application and web servers

Qualifications Extensive experience with designing, implementing, and supporting Citrix XenApp, XenDesktop, and NetScaler
Extensive experience with designing, implementing, and supporting other Citrix systems (Storefront, Provisioning Services, Director, Studio, Citrix Universal Printing Server, Profile Management, etc)
Proven experience with Windows Server OS particularly Remote Desktop Services and Application servers in an enterprise environment, as well as Group Policy
Experience setting up, configuring, and supporting thin clients (HP/Wyse preferred) and applications running in a virtual environment
Demonstrated experience with designing, implementing and supporting cloud based solutions (preferably AWS)
PowerShell scripting experience related to managing XenApp, XenDesktop, vCenter, and Windows server OS functions
Proven understanding of foundational IT components including Networking, Load Balancing, various Operating Systems, SAN/NAS storage, VMware, x64 hardware
Familiar with Agile and DevOps frameworks and experience using them to deliver work in a team
Strong capability to identify problems with a systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
Demonstrated ability for self-directed learning and training of others
3 - 5 years in a Citrix Engineering role with strong experience supporting a large enterprise environment with over 3,000 users
University degree in computer science or engineering, or equivalent
Experience with Lakeside, Liquidware, Microsoft AppV and/or AppSense is a plus

Our cultural norms are what makes us Expedia We believe in being Different We seek new ideas, different ways of thinking, diverse backgrounds and approaches, because averages can lie and sameness is dangerous Because of this belief, our norms arent rules or universal at all corners of our company But they are important to our identity and how we work together Like our company, these norms will evolve

We are Transparent We communicate openly and honestly, at all levels, upwards, sideways and downwards We surface difficult issues quickly, we act, we learn

We organize for Speed We seek to gather data as fast as possible, and move Speed allows us to make mistakes and constantly improve

We believe in the Scientific Method Everyones ideas are equal in the face of hard data We use data to guide but not define our actions

We Lead Humbly Our leaders serve their teams None of us has all the answers, but we are curious and we are always looking to learn Though our leaders take their responsibilities to our business and their teams incredibly seriously, they never take themselves too seriously

We act as One Team We look to optimize for the greater good, not just our own, or even our own teams interests We are actively interested in the success of others

Expedia is committed to creating an inclusive work environment with a diverse workforce If qualified, you will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability or age


Expedia is committed to creating an inclusive work environment with a diverse workforceAll qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age

Full time


Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : System Administration
Salary : As per Industry Standards
Deadline : 16th Feb 2020

Key Skills:

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