• Sweden

Job Description:

Location Sweden-Gothenburg
Job Type Full Time
Requisition 8222

SUMMARY
A Systems Administrator I will be making a contribution to the business by providing reactive user and system support They will operate within given policies and procedures (including the relevant ANSYS Quality System procedures) but have a reasonable amount of discretion to take independent action The focus for roles at this level will be to assist in the effective delivery of IT support and contribute to global teams

RESPONSIBILITIES
Basic Installation, configuration, and maintenance tasks for Windows and/or Linux systems using standard deployment and management methods Tracking and documentation as required
Working support requests for workstations, servers, application software, phone systems, and ISP issues Triage and escalation where appropriate
Performing general troubleshooting to isolate and assist with diagnosing common network and systems issues
Managing desktop configurations and verifying patch management levels across the organizations workstations
Providing desktop support via telephone, chat, remote session, or in-person for local and remote sites
Collaborate with other IT functions on complex business requirements, including design and integration points
Routinely perform upgrades to the existing infrastructure systems on as needed basis
Support the IT Asset Management process including ordering, purchase requisitions, receiving, validating invoices
Coordinates vendor deliveries, visitors and office events
Coordinate special assignments from management

MINIMUM QUALIFICATIONS
Associates Degree / appropriate technical qualifications with a reasonable amount of relevant experience and training
Ability to demonstrate technical problem solving skills
Good interpersonal and communication skills and an aptitude for providing customer service
Good organizational skills are required

PREFERRED QUALIFICATIONS
Degree in computer/technical related studies preferred
Should be able to work on the phone and computer for an extended period of time
Physical ability to move and set up various computing environments and access server rooms and technical closets which are not all barrier-free
Core Competencies include Customer Focus, Ability to Learn, Communications and Teamwork

CULTURE AND VALUES
Culture and values are incredibly important to ANSYS They inform us of who we are, of how we act Values arent posters hanging on a wall or about trite or glib slogans They arent about rules and regulations They cant just be handed down the organization They are shared beliefs guideposts that we all follow when were facing a challenge or a decision Our values tell us how we live our lives; how we approach our jobs Our values are crucial for fostering a culture of winning for our company
Customer focus
Results and Accountability
Innovation
Transparency and Integrity
Mastery
Inclusiveness
Sense of urgency
Collaboration and Teamwork

ANSYS does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of ANSYS Upon hire, no fee will be owed to the agency, person, or entity

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Hardware : Hardware Products & Services
Role : H/W Installation/Maintenan ce
Salary : As per Industry Standards
Deadline : 18th Apr 2020

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