• System Administrator 3-IT Jobs in United States Of America - 25119145

  • United States Of America, Usa

Job Description:

System Administrator 3-IT (Join-Ns2) - 19001FVQ No Visa Sponsorship is available for this position

Preferred Qualifications

We are building the next generation IaaS cloud and the next generation cloud support experience to go with it We are building a team of energetic, customer-focused site reliability engineers to build a world-first and best in class customer experience blending sys admin, incident commander, and NOC engineer disciplines Youll be part of a team that learns deeply how our cloud platform works so you can be the bridge between Engineering and Operations

As part of the broader Engineering organization, you will act as the voice of the customer to influence product features and plans to improve customer experience This role is integral to the success of our customer relationships and is critical to the success of the platform

This role will support Oracles Government customers

Job Responsibilities

Act as lead/mentor for Tier 1 Operators
Act as a point of escalation for incidents and other issues arising within the region
Operates and performs maintenance to services running within the region
Deploys code and executes other changes within the region
Troubleshoots operational issues on behalf of service teams
Ensures timely resolution and documentation of incidents through bridges
Ensures thorough documentation of incidents through company-standard reporting methods
Monitors the region for faults, alarms, and other errors Informs internal teams as required through process and procedure


Ability to maintain a US government Top Secret security clearance
Bachelors degree, in Computer Science, MIS or another technical field, or equivalent work experience
Experience with Linux
Experience deploying code within change management procedures
Experience participating in or running incident bridges
Experience troubleshooting complex software and/or networking issues
Customer obsession, passion for delighting customers
Strong understanding of cloud concepts and platforms
Experience in cloud technical support, operations, NOC or similar is preferred, but not required
Experience working with government customers is preferred, but not required
Proven ability to quickly learn new technical domains and then train others
Great verbal and written communication skills

The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the worlds biggest challenges

We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customers business critical applications

Detailed Description and Job Requirements

Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company

Perform performance trend analysis and manage the server/network capacity Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system Work with others to define, coordinate vendor purchase needs Responsible for support documentation as well

Job duties are varied and complex utilizing independent judgment May have project lead role 5 years of related experience in a medium to large network distributed and computing environment BS in Computer Science or related field

Oracle is an Affirmative Action-Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law

Job Information Technology

Location US-WA,Washington-Seattle

Job Type Regular Employee Hire

Organization Oracle

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 17th May 2020

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