• Swiggy - City Head - P&L Jobs in Lucknow,India - 25171146

  • Swiggy

Job Description:


Business is divided into 4 verticals

City teams has Regional heads, Cluster heads and City heads in their respective regions These people take care of running the business and revenue generations in their respective locations

Launch team - We aim at launching in 500 cities by end of 2019 Central Launch team helps in launching these cities in coordination with ops, HR and admin teams These people help in setting up business base in a city before launching and maintains it till the city is stabilized and then handed over to respective teams to run

Performance and planning - focus on evaluating and enhancing city performances and plan on what we can do more to increase order numbers and number of restaurants This team decides targets for various other teams in a city like supply, ops, marketing

Biz strategy - This team helps in running various projects across cities which will help in streamlining business process and making the consumer experience better Various projects are Loyalty, User experience etc Any new feature that Swiggy introduces is taken up by this team Eg Swiggy Super

Job Description & Responsibilities

- Leading a young and ambitious city team in running the best on-demand food delivery service while constantly raising standards

- Responsible for sustaining and growing the citys revenues with P&L responsibilities

- Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners

- Laying down the roadmap for new account acquisition for the city and ensuring its execution

- Strategizing and executing all account related initiatives from operational troubleshooting to activation

- Maintaining a strong relationship with partners and being the face of Swiggy in that community

- Leading the Operations team in delivering the best Customer experience while having a 360-degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources

- Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible

- Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team

Desired Skills

- Relevant work experience of 5+ years in Sales and Marketing or Operations with a penchant for Leadership

- A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region

- A visionary who can foresee the Macro factors affecting the business and strategize preemptively

- Postgraduate with proven negotiation skills and effective communication skills (Oral skills English and Hindi/Local Language)

- Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 20th May 2020

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