• Support Lead Jobs in Chennai,India

  • Standard Chartered Bank Ltd
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  • 8 - 11 Years
  • Posted : above 1 month

Job Description:

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East

To us, good performance is about much more than turning a profit Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good

Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation This in turn helps us to provide better support to our broad client base

Job Summary

This is Production Support Analyst Role within Digital Client Access technology team Digital client access is part of Transaction and Global Banking Support analyst will be responsible to support the applications within the DCA domain

This role requires mandatory shift work on rotational basis

Essential Duties and Responsibilities

Handle Incoming Incidents incoming from various market

Provide RCA on demand where requested

Problem management for system issues

Create JIRA for system issues

Work with Development/SRE/L3 team to get these reported issues fixed

Participating KT/walk through sessions with development team

Generate weekly/monthly scheduled report and any ad-hoc report as per the request

Active participation in department initiative both strategic and BAU

Skill set and Experience

Individual should be Engineering graduate with minimum 8 years of support experience

Strong in Technologies Unix/Linux, Database Oracle, PL/SQL , Java

Knowledge on Incident/Change/Problem management process

Good attuite and aptitude for problem solving

Apply now to join the Bank for those with big career ambitions

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 09th Feb 2020

Key Skills:

Company Profile:

Standard Chartered Bank Ltdarfix

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