• Support Associate- Stamford Passport Agency Jobs in United States Of America

  • CGI Information Systems and Management Consultants Pvt Ltd
  • United States Of America, Usa
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Photocopy Acceptance Agent and Congressional newsletters and coordinate folding/stuffing/sealing/mail out
Photocopy materials as needed and coordinate preparation of training packets for acceptance agent seminars Assist CSM with passport acceptance facility certification and update corresponding acceptance facility databases
Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities
Prepare and mail Certificates of Attendance for those acceptance agents who attend DOS training classes
Distribute newsletters and any other correspondence to staff
Prepare application for issuance of a non-receipt of a Passport and corrections of the issued Passport
Contact applicants to request necessary documents
Return applicants personal documentation
Resolve undeliverable mail items by contacting the customer and appropriately document all actions taken in a SharePoint application
Communicate with the cashiers office and coordination with Passport Specialist assigned to special task of re-issuance of applications
Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system
Assist with various special projects as requested by the Government
When required, relieve receptionist at lunch/breaks to answer administrative telephones

Required qualifications to be successful in this role EDUCATION
HS diploma or GED
Three (3) years of general office experience
Two (2) years of experience utilizing a variety of office software, specifically MS Word, MS Power Point, MS Excel, and MS Outlook

Good hand-eye coordination
Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures
Capable of performing repetitive tasks while maintaining a high level of accuracy, such as lifting, standing, reaching, twisting, sealing envelopes, opening mail, stacking, moving/stacking boxes, un-stapling, paper-clipping, book printing, sorting, filing, and reading
Ability to multi-task while paying attention to detail and accuracy
Ability to work in one place and traverse the office on a continuing basis
Ability to provide basic customer service skills
Ability to transport up to 45 lbs; on a case-by-case basis, upon request, this requirement can be waived by the Government
Ability to effectively and politely interface with the public
Good data entry skills
Good filing and file retrieval skills
Applicants selected will be subject to a CGI credit/background check and a government security investigation
Sign an acknowledgement of the Passport Internal Control and the Standards of Conduct/ethics, no later than the first day of performance under the contract
Will strictly adhere to all internal controls and standards for protecting personally indefinable information (PII), as documented in the Privacy Act, ID manuals, stand operating procedures (SOPs), and other reference materials (both paper and electronic format)
Must maintain constant awareness of all aspects of internal and external security including adherence to the restricted area policies, logging off computer terminals when not in use, and securing work at the end of the workday5rt
Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and a MRPT clearance is required

Skills Communication (Oral/Written)
Data Entry
Microsoft Office

What you can expect from us Build your career with us It is an extraordinary time to be in business As digital transformation continues to accelerate, CGI is at the center of this changesupporting our clients digital journeys and offering our professionals exciting career opportunities

At CGI, our success comes from the talent and commitment of our professionals As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership All of our professionals benefit from the value we collectively create

Be part of building one of the largest independent technology and business services firms in the world

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CGI is an equal opportunity employer

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics

CGI provides reasonable accommodations to qualified individuals with disabilities If you need an accommodation to apply for a job in the US, please email the CGI US Employment Compliance mailbox at You will need to reference the requisition number of the position in which you are interested Your message will be routed to the appropriate recruiter who will assist you Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job Emails for any other reason or those that do not include a requisition number will not be returned

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All CGI offers of employment in the US are contingent upon the ability to successfully complete a background investigation Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGIs legal duty to furnish information

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Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 05th Feb 2020

Key Skills:

Company Profile:

CGI Information Systems and Management Consultants Pvt Ltdarfix

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