• Supply Chain Order Management Analyst Jobs in Chennai,India - 25175287

  • HP ENTERPRISE SERVICES

Job Description:

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work What sets us apart Our people and our relentless dedication to helping our customers make their mark on the world

We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy We live by our three values partner, innovate and act

Our legacy inspires us as we forge ahead, always pushing to discover whats next Every day is a new opportunity to advance and grow ourselves, our company and the industry Some people call it an obsession, we call it a way of life

Hewlett Packard Enterprise is an innovative, dynamic company with a rich past and a promising future Originally Hewlett-Packard Company, HPE has continuously reinvented itself Today, HPE is one of the worlds leading technology companies and provides wired and wireless networking, servers, storage, IT and Cloud services for the next generation of IT infrastructure

Your Role

As part of SC Backlog management the Order management Analyst role involves open order management, prioritization of orders, handling queries from sales/customer and ensuring all the orders are getting dropped to production on time He/she needs to have a good knowledge on Order Management/Order Fulfilment process and interpersonal skill to interact with various supply chain functions to enable the shipment as per customers requirement He/she needs to be flexible working with multinational environment in different shifts (rotational)

Qualification/Experience

Bachelors in Engineering/Maths/Science
3-5 years working experience in Order management/Supply Chain functions
Working knowledge on SAP SD/MM

Preferred

Good exposure to statistical tools, process improvements & Lean concepts
Supply Chain experience in Server/storage/networking industry
Excel/VBA automation skill would be an added advantage

Responsibilities

Order fulfillment of Enterprise customers ensuring all the orders are shipped as per the customer requested date
Resolving the customer queries related to their Sales orders
Manage change requests and cancellations within 1 business day
Understanding and resolving complex process issues and drop the orders into production
E2E ownership of specific country/region and fulfilling their orders
Effective backlog management
Interact with other supply chain functions to provide the right solution to the customers
Work cooperatively with Sales Operations to fulfill customers requirements
Analyze the Open orders data and improve the order cycle time
Participate actively in calls with clients and other supply chain stake holders
Periodically review the process and remove the Non-value-adds
Effective root cause analysis to arrest the issues
Adhering to audit compliance
Meeting clients demands (Turnaround time & Accuracy levels)
Develop and maintain the process documents (SOPs)
Risk mitigation by raising early warning signal to the next level
Effective escalation handling
Active participation in Weekly/monthly process performance review with clients
Initiate process improvement/reengineering projects to make the process more efficient/lean
Work with business on business driven projects and provide solutions to process issues

Professional skills

Results and Performance Driven

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 20th May 2020

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