Job Description:

Supervisor

0 - 1 Years

Coimbatore

Applicants need to go to the venue mentioned or call on the number provided below

Job Description

Roles and responsibilities

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products
Ensuring agents understand and comply with all call center objectives, performance standards, and policies
Answering agent questions regarding best practices or difficult calls
Identifying operational issues and suggesting possible improvements
Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary
Preparing reports and analyzing data to assist management as they determine call center goals
Working with other supervisors and management team members to support agents and maximize customer satisfaction
Note Male candidate only
Benifits Accommdation Free

Salary INR 90,000 - 1,00,000 PA

IndustryBPO / Call Centre / ITES

Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations

Role CategoryVoice

RoleTelecalling/Telemarketing Executive

Keyskills

Report Preparation Data Analysis Corrective Action Customer Satisfaction Call Center

Desired Candidate Profile

Please refer to the Job description above
Education-

UGBA - Any Specialization,

PGAny Postgraduate - Any Specialization,

DoctorateDoctorate Not Required,

Company Profile

Sisco Jobs

Sisco Jobs was incorporated in 2007, we are one of the fastest growing HR Service providing companies in India with a national presence through a network of strategic alliances, sourcing professionals to various organizations, enriching their human capital and enabling individuals to optimize their career choices Sisco Jobs is specialized in Recruitment services, Training, People development programs and Temporary work force solutions

Applicants need to go to the venue mentioned or call on the number provided below

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans
Functional Area : HR/PM/IR/Training
Role : Recruitment
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Company
SISCO JOBS LLP

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