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  • 3 - 6 Years
  • Posted : above 1 month

Job Description:

COS-TE-17444 - Supervisor

Location Coimbatore

Required Experience 3 - 6 yrs

Job Description On-the-job Product Training of new joinees

Maintain MIS for Allocated Pool

Tracking Callers properly

Inspire / motivate callers to achieve targets

Sending Pick-up files to FPRs

Co-ordinate with Bank FPRs

Identifying critical cases and act accordingly

Prepare strategies for achieving Team targets

Coordinate with Collection agencies

Handling Escalation calls /agitated customers

Performance review of callers on daily weekly monthly basis

Plan for absenteeism in the team and ensure smooth work flow

Liaise between different departments

Key Skills Graduation (Any Stream)

3-6 yrs of relevant experience

Good communication skills

Knowledge of Ms Excel

Orientation towards working with people

Management skills in terms of maintaining people and work

Good Leadership skills

Knowledge of collections process, specifically domestic collections

Passionate towards achieving targets

Desired Candidate Profile On-the-job training

Performance Reporting

Maintaining MIS

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking
Functional Area : HR/PM/IR/Training
Role : Recruitment
Salary : As per Industry Standards
Deadline : 15th Mar 2020

Key Skills:

Company Profile:

HDB Financial Services Ltdarfix

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