Job Description:

Role purpose
To modify and further develop IT tools used in SCM, to ensure that the end-to-end functional processes operate flawlessly
To provide support to local market, testing and 2nd level end user support
To provide expert technical SAP Ariba and SCM tool support covering all SCM functions and processes, working closely with the superusers of the individual process areas and local markets
To initiate and execute process and system changes
To manage development and implementation projects
To oversee third party suppliers performance in change delivery and system maintenance
To establish change management and BAU framework for SCM tools and processes

Key accountabilities and decision ownership
Applies technical SAP Ariba and specified SCM tool related skills to resolve issues (eg arising from testing, or related to a migration project, or related to BAU operations)
Is involved in project definition, solution design, implementation and operational support related issues
Resolves defects and analyses their root cause, implements change requests
Optimizes and maintains test scripts
Provides support for the VIP community
Delivers efficiencies and improvements to internal business partners
Drives E2Edelivery (requirement gathering, design, UAT, deployment, hypercare) of SCM system and process changes
Provides training for users of the processes andsystems
Manages migration and customer/ supplier on-boarding/ integration projects
Establishes change and supplier management framework beside BAU support model for SCM

Core competencies, knowledge and experience
Subject matter expertise within SAP Ariba and SCM tools
End-to-end SCM process knowledge
Outstanding process knowledge of Sourcing and Purchasing Operations
Trainer experience
Change management experience
Relationship building skills
Testing and documentation experience
Analytical skills
Problem solving skills
SSC experience
Fluent English

Key performance indicators
Development and change projects completed
Development objectives reached
Test scripts optimized
Issues resolved
Satisfaction of users
User training provided
Feedback oftraining participants

no direct report

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Software : Software Products & Services
Role : Quality Assurance/Testing
Salary : As per Industry Standards
Deadline : 20th May 2020

Key Skills:

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