• Subject Matter Expert Citrix Administrator Jobs in Bangalore,India

  • IBM India Pvt Ltd

Job Description:

Introduction
At IBM, work is more than a job - its a calling To build To design To code To consult To think along with clients and sell To make markets To invent To collaborate Not just to do something better, but to attempt things youve never thought possible To lead in this new era of technology and solve some of the worlds most challenging problems

Your Role and Responsibilities

You and IBM IndiaIBMs Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice Join us and Do your Best Work Ever
We are recognized gold standard for inclusion, reflected in winning, to name a few, the 2018 Catalyst Award for advancing women in business, the National Award Best Employer of People with Disabilities and being named one of the top 5 2018 Top Companies for Women Technologists for building an inclusive workplace We advocate for fairness and equality as everyone is, and always has been, welcome at IBM
Join a brand with a history of continuous re-invention, transforming itself throughout its 100-plus years In the past five decades alone, IBM has ushered in the eras of the mainframe, the personal computer, IT services and enterprise software In its current transformation, IBM is once again leading the reordering of the technology industry

Business Unit IntroductionOur IBM Global Technology Services (GTS) helps clients plan, implement and lead an efficient, resilient, flexible IT infrastructure Be it groundbreaking outsourcing tied to business outcomes or integrated managed services or discrete services - IBM GTS is the partner of choice for infrastructure services
Come join our team of IBM experts, who are leaders with vision, distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT, migrate to cloud, apply automation and ensure business continuity We help client run their IT better, accelerate innovation and deliver unmatched performance with the power automation

Who you areAs Citrix Specialist, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day And if you relish the freedom to bring creative, thoughtful solutions to the table, theres no limit to what you can accomplish here

What will you do

  • Prioritize major incidents based on business impact to the client

  • Adopt the given technology to meet the drift of customer and business requirements

  • Set up a medium to large extent office, support data center services, remote servers, and set up remote site by configuring needed infrastructure

  • Analyze and research options for collaborates with exiting external systems

  • Participate in architectural planning for service management and service assurance

  • Perform solution testing, debugging and refinements to produce the required end-product

  • Prepare program-level, user-level documentation on an as-needed-basis

  • Provide and receive technical direction as required to ensure program deadlines are met

  • Managing Vendor and Customer relationship

  • Monitor systems performance and ensures compliance with security standards

  • Enforce drop dead time to prevent outage outside of change window

  • Provide updates / communication to senior management on the status of Citrix support related incidents

  • Lead daily Operations meetings provided there are no P1 incidents running

  • Aid with identifying problem management trends

We, at IBM, always believe that it is extremely important to have the right person for the right job and you are a perfect fit to this strategy We want people with the ability to learn; who are ready to put good ideas into action We wish you great success in your career and encourage you to bring your best self to work with IBM

CultureIBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer You will receive consideration for employment without regard to your race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status We are committed to compliance with all fair employment practices regarding citizenship and immigration status
Please Beware
Of misleading advertisements and fraudsters issuing Offer Letters, on behalf of IBM in exchange for a fee We recommend you to Stay Alert Read more here http//ibmco/2fwBkyK To avoid any instance of fraud, when receiving communication from IBM, look for this authentic IBM e-mail format XYZinibmcom

Required Technical and Professional Expertise


  • Minimum 7+ years of experience in Citrix Admin environment

  • Experience working on Citrix deployment and Security & Management along with expertise in Citrix- RES

  • Hands-on knowledge on user administration (performance tuning of Citrix) along with Infrastructure team to coordinate updates and patches

  • Experience on implementation and troubleshooting skills of Citrix NetScaler (Access Gateway, Load Balancing) and XenApp/XenDesktop 712 to 718 suite

  • Proven ability implementing Best Practices, Optimization, Fine Tuning skills on citrix Infrastructure (Inclusive of Storefront, DDCs, PVS)

  • Proficient in granular level of monitoring and management skills in identifying potential issues proactively on core citrix infrastructure

  • Demonstrated ability in technical implementation skills on creation of golden Image (Manual/ Automated Build), vDisk sealing Process (Manual/Automated)



Preferred Technical and Professional Expertise


  • Proficient in working with high availability environment along with alignment to process (ITIL)

  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies

  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work

  • Intuitive individual with an ability to manage change and proven time management

  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

  • Up-to-date technical knowledge by attending educational workshops, reviewing publications



About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network Its a unique blend of bold new ideas and client-first thinkingIf you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, What else is possible GTS isthe place for you!

Your Life IBM
What matters to you when youre looking for your next career challenge Maybe you want to get involved in work that really changes the world What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion Are you looking for a culture of openness, collaboration and trust where everyone has a voice What about all of these If so, then IBM could be your next career challenge Join us, not to do something better, but to attempt things you never thought possible Impact Inclusion Infinite Experiences Do your best work ever

About IBM
IBMs greatest invention is the IBMer We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application

Being You IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status

Profile Summary:

Employment Type : Full Time
Industry : IT - Software
Salary : Not Disclosed
Deadline : 17th Mar 2020

Key Skills:

Company Profile:

IBM India Pvt Ltd
About IBM - Global Business Services Global Business Services brings to the forefront the concept of global delivery right here in India and brings to clients the best of two worlds; India & IBM; by offering quality services Global Business Services helps integrate the strategy, business process, industry knowledge and technology, integration and outsourcing skills to bring a new level of services to the business community It deliver innovative business consulting, process design, systems integration, application management and design Our core competencies include deep business process and industry expertise, advanced analytics and research capabilities, comprehensive IT infrastructure knowledge, and the proven ability to implement enterprise solutions that deliver bottom-line business value “IBM is ranked #1 in market share for worldwide Enterprise Application Outsourcing” IBM Global Business Services - Be part of a winning team and fast-forward your career at the same time Our Application Services (AS) team helps clients improve their IT effectiveness, leverage open standards and global development models, and define architectures and services that provide a foundation for performance and cost efficiency We offer opportunities to join our AS team in both Application Management Services and Application Innovation Services

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