• Student Support/Mentor Sourcing Manager - eLearning Jobs in Delhi Ncr - 25255574

  • Simply People
  • Delhi Ncr
  • Save Job
  • 3 - 5 Years
  • Posted : above 1 month

Job Description:

Our Client a US based online learning platform offering groundbreaking education in fields such as artificial intelligence, machine learning, robotics, virtual reality, and more We are looking for people to join their Student Services team If you love a challenge, and truly want to make a difference in the world, read on!

Were looking for candidates who are passionate about education and want to work directly with our mentors If you love working with people, have a positive attitude, and like solving problems, were looking for you!

Tasks and responsibilities -

- Coordinating complex moving pieces across the team, ensuring that our mentor & reviewers sourcing and onboarding process works smoothly and our mentors & reviewers continue to provide a high-quality, personalised service to programme participants

- Managing the intake and on-boarding of new mentors & reviewers, which includes

- Executing mentor identification process and vetting of applications

- Closely monitoring accuracy and alignment with processes

- Contributing to the programmes handbooks/process logs

- Maintaining knowledge of the status of each mentoring process at all times, including through extensive use of an online database and Excel

- Collaborate across functions to manage the overall quality, performance and reviews of the mentor pool

- Improving the current filtration and identification process and making constant improvements to make it more efficient

Ideal candidate

- High levels of flexibility, initiative and self-motivation

- Strong work ethic and commitment to excellence

- Affinity for conducting repetitive, on-going tasks

- Experience tracking and analyzing case progress

- Experience using Excel to manage data and analyze user information

- Experience implementing detail-oriented systems and processes

- An exceptionally high level of attention to detail and experience sorting through large volumes of information to ensure consistency and spot anomalies

- Strong writing, grammatical and proofreading skills in English

- Ability to work independently and pro-actively, to tight deadlines

Experience Has 4 years of experience

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 30th May 2020

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