• Store Manager- Retail || Jobs in Hyderabad,India

  • Lenskart.com
  • Save Job
  • 3 - 4 Years
  • Posted : above 1 month

Job Description:

Lenskart is Hiring Store Manager- Retail || Hyderabad

3 - 4 Years


Job Description

Key responsibilities

1 Commitment to Customer Satisfaction

Always putting the customers needs first thereby driving the Net Promoter Score (NPS) of the respective store

Enthusiastically conveying a commitment towards providing unsurpassed Customer Service and ensuring that Lenskart associates are also abiding by keeping Customer Satisfaction as the primary objective for all our stores

Exploring the underlying reasons for recurring customer problems and also going the extra mile to find the solutions for the same

2 Sales Performance

Driving the sales of the assigned stores to meet there monthly/ quarterly and annual targets

Driving the culture of high sales performance expectations, ie SALES Leadership

Motivating and inspiring field team to drive for results

Review financial performance at regional level to identify improvement opportunities

Serve as critical strategy planning link between Corporate and the field organization

Translate corporate goals including financial returns, sales growth and market share, into business plans

Assess field capability and establish performance priorities at group level

3 P&L Responsibility and Maintaining Standard of Performance

Responsible for managing and maintaining store budgets and costs thereby driving planned store

Providing effective on-the-job training and guidance to team members making use of company training modules

Delivering clear, motivating and constructive feedback in a timely manner to all retail associates including Optometrists and Sales Executives at the store

Working in tandem with the L&D Dept in assessing the training needs of every individual working in the store and giving and scheduling respective trainings

4 Manpower Planning

5 Inventory Management

6 Marketing

Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing

Participating in the various promotional activities in order to increase the foot fall of the customers in the stores; at store level

Maintaining the stability and reputation of the store by complying with legal requirements

7 Security & Hygiene

Maintaining the necessary safety measures in ensuring the safety of the store and customers

3-4 years of retail industry experience as Store Manager preferred Candidate with relevant experience only must apply

Salary Not Disclosed by Recruiter

IndustryRetail / Wholesale

Functional AreaSales, Retail, Business Development

Role CategoryRetail Sales

RoleRetail Store Manager


Store Manager Manpower Planning Retail Customer Service Sales Training Needs Stores Maintenance Inventory Management Customer Satisfaction Store Management Strategic Planning store incharge

Desired Candidate Profile

Please refer to the Job description above

Company Profile


Lenskart is Indias fastest growing optical business The company was co-founded in 2010 by Peyush Bansal, Amit Chaudhary & Sumeet Kapahi to provide Vision to India 1/3rd of Indias population today needs vision correction and only 25 PERCENT of those in need wear specs Lenskart was founded in 2010 with a vision to solve this problem of eye wear and be the Numero Uno eyewear provider in India

With technology integration into the eyewear vertical, and keeping a deep focus on consumer happiness, Lenskart has grown more than 200 PERCENT Year on Year in the last 2 years to be among the top 3 Optical Retail businesses of India today

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Internet/Dot com/ISP
Functional Area : Sales/Business Development
Role : Channel Sales
Salary : As per Industry Standards
Deadline : 15th Mar 2020

Key Skills:

Company Profile:


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