Job Description:

Store Manager - IND29386

Description

Store Manager

Who are we

A true Indian MNC, operating out of 17 countries across Asia and Africa, we serve one in every 25 people on this planet We aim to work towards our vision, driven by our values of AIR - Alive, Inclusive and Respectful Being the worlds 3rd largest telecom service provider, we believe in providing our employees with an inspiring and motivating environment

Purpose of the Job

Located in the store, this role has direct responsibility for the successful running of the Airtel store The person will ensure compliance with agreed guidelines to deliver a best in class experience & ensure store revenue & cost targets are met

What will you do

Store Operations & Audit / Compliance

Adherence of Store Operations in line with pre-defined SOPs

Ensure that the look and feel of the store is as per guidelines/standards

Track efficient Cash handling; prevent shoplifting / ensure safety and security

Visual merchandising as per plan / guidelines

Inventory and stock management to prevent stock-outs or excess Inventory

KPI reporting as per guidelines and on-time

Strategic Roll outs

Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (eg manpower/ furniture & fittings/ IT/ device inventory)

Manage closure of current store during refit & conversion

Profitability

To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & up-sell

To ensure required MIS & tracking at CRO levels

Manage Store expenses are as per plan

Provide suggestions /feedback to improve store productivity

People Development / Team Management

To ensure daily roistering & briefing to outsourced store staff

Ensure that attrition issues (planned & unplanned) are escalated for timely resolution

Ensure motivation & development of outsourced store staff

Customer Experience

Ensure adherence to CE guidelines

Manage staff allocation based on demand at point in time

Personally step in to handle demanding customers

Provide suggestions for improvements in CE

Our Culture Code

All work and no play isnt how we do things at Airtel Here, innovation is a way of life and we believe that a dynamic and friendly environment helps our employees strike a healthy work-life balance In fact, a defining characteristic of life at Airtel is a fun, youthful and vibrant work culture

You are an ideal FIT if you have

High energy

Strong process orientation

Project management skills

Appreciation of need for Customer Experience delivery

Building & nurturing partnerships

Influencing skills

Qualification & Experience

Must Have 2 years work experience (preferably in retail)

Must Have Post-graduation, MBA or equivalent Business Management Diploma

About Airtel Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers In India, the companys product offerings include 2G, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers In the rest of the geographies, it offers 2G, 3G and 4G wireless services and mobile commerce Bharti Airtel had over 324 million customers across its operations at the end of March 2015 To know more please visit, wwwairtelcom

Job Store Manager

Band Level F Executive

Job Type Standard

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Audit & Risk
Salary : As per Industry Standards
Deadline : 15th Mar 2020

Key Skills:

Company Profile:

Company
Bharti Airtel Ltdarfix

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