Job Description:

Description and Requirements

BMC Software The Multi Cloud Management Company

Any modern business must do two things well serve its customers the best way possible and introduce market-changing innovation At BMC we help you run your business as you reinvent it, with open, scalable, modular multi-cloud management solutions that bridge the divide between legacy and new IT

92 of the Forbes Global 100 rely on BMC to accelerate their digital initiatives With more than 35 years of leadership in IT management solutions and over 10,000 customers worldwide, BMC provides IT solutions that deliver speed, agility, and efficiency from mainframe to mobile to cloud and beyond

BU Description/Position Description

The candidate is expected to work on BMC products and should have strong product development experience and worked with products and solutions

Responsible for taking complete ownership of various components of a flagship BMC product, developed in JAVA and various other open source technologies C Along with development, he/she will also be responsible to tend to critical customer escalations and provide timely resolutions and/or hot fixes The candidate is also expected to provide technical help/expertise to field engineers, technicians, product support and customers who are diagnosing, troubleshooting, repairing and debugging complex systems and/or software

Primary Roles and Responsibilities

Participates in module design with focus paid to the production of high quality, portable, maintainable and BMC standards compliant software; Provides design and requirement inputs to product architect in support of aforementioned goals
A team member who is passionate about quality and demonstrate creativity and innovation in enhancing the product, with excellent problem solving, debugging, analytical and communication skills
Understand real world deployment and usage scenarios from customers and product managers and translate them to product features that drive value of the product Work with other internal groups like QA and technical writers through the development cycle
Ability to quickly learn new languages and technologies as required for a successful project delivery
Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors
Critiques the initial problem analysis and ensures that all documentation necessary for problem resolution is available in a timely manner
Reviews and monitors the problem status data to ensure sufficient back up for the support team
Coaches junior support team members in handling difficult customer situations

Experience/ Qualifications

5-8 years of experience
Experience with object-oriented development, experience writing commercial-grade software applications;
Strong knowledge of the following technologies
Core & Advanced Java (Threading, Design Patterns, Data Structures), REST web services
Working with open source technologies like Kafka, Zookeeper, Nginx etc
Windows, UNIX (LINUX, Solaris), HPUX, AIX Operating Systems
Bachelors degree in computer science or related disciplines preferred
Good written and oral communication skills in English
Experience working in an agile development environment and tools is required
Experience in diagnosing and troubleshooting technical issues
Excellent communication and interpersonal skills
Focus on customer satisfaction with the ability to provide problem resolution in a timely manner
Quickly develop working knowledge of many products and integrations
Coordinate effective problem isolation across multiple product teams
Experienced in bug fixing and testing the fixes in various environments and for various releases

Position Specific Competencies/Skills required

Mastery in Core & Advanced Java
Excellent knowledge of Windows, UNIX, HPUX, AIX
Excellent Troubleshooting and Problem-solving skills
Analysing the crash dumps etc
Experience on memory profiling tools
Experience on debugging tools
Knowledge and understanding of basic Networking concepts
Experience working on Perforce, GIT or any other source code control system
Excellent written & verbal communication with both, internal and also with external folks (customers)
Proactive in learning new versions, products, modules

Additional technical skills (preferred)

Database - Sybase/SQL/Oracle familiarity
Good knowledge or familiarity with C, C
Knowledge and understanding of BMC-Remedy Products
Knowledge of multiple BMC products
Quickly developing working knowledge of many products and integrations
Coordinate effective problem isolation across multiple product teams

Education and Experience Required/Desired

BTech/BS/MS/MTech degree in CS or related technical field OR equivalent experience in programming software for systems and/or applications
8 years experience

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

BmcSoftware India Pvt Ltdarfix

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