• Staff Sales Consultant - Customer Experience Jobs in United States Of America

  • United States Of America, Usa

Job Description:

Staff Sales Consultant - Customer Experience (CX) - Burlington Mass ONLY - 19000USF No Visa Sponsorship is available for this position

Preferred Qualifications


NOTE Location BURLINGTON MA ONLY - will work in the office, daily

Not a remote role

Oracle CX Cloud Suite enables leading organizations to deliver great customer experiences throughout their customers journey Organizations seeking a competitive advantage are looking to Oracle to help them effectively engage their customers across physical and digital channels to dramatically improve customer retention, up-sell, and brand advocacy To strengthen Oracles position as a market leader, we are looking for a Sales Consultant to provide leadership and expertise for industry sales opportunities

Role Overview
This highly rewarding role will offer you the opportunity to leverage your knowledge and skills of Customer Experience and work in unison with Oracles best field sales executives, solving complex customer problems and translating customer requirements into solutions that drive business results This is a critical role in driving the continued success of Oracles customers in North America

Responsibilities include
Your core responsibility is to understand customer challenges and deliver solutions leveraging Oracles modern Cloud platform and applications
You are expected to work directly with customers and members of the sales team on key selling activities such as
Provide direction and specialist knowledge in applying Oracle CX solutions to client business challenges
Develop and deliver outstanding Oracle presentations and demonstrations
Build repeatable cloud solution demonstrations
Create new industry-focused solution innovations
Convey the business value of Oracle solutions to meet customer needs

To be successful in this role, you will ideally have

A passion for learning and leadership in Customer Experience
Ability to discuss key industry issues, overall CX solutions and technical aspects with multiple levels (C-Level to Functional Managers and IT)
5-8 years previous CRM implementation or consulting (pre-sales) experience in CRM solutions such as, Oracle, Salesforcecom, or Microsoft
A history of selling to diverse leaders in multiple departments including Marketing, Sales, Service, IT, and Operations
Excellent verbal and written communication skills and prior experience

Additional Requirements
CX experience preferred
Experience in various industries such as Industrial Manufacturing, Travel & Transportation, Professional Services, Oil & Gas, Utilities, and Life Sciences
BA/BS degree or equivalent preferred
Travel Minimal
Only candidates who are already based in Austin OR Santa Monica OR Burlington, MA will be considered
Relocation package is not offered for this role

More information about Oracle CX Cloud solutions can be found at http//wwwyoutubecom/user/OracleCX/home and https//cloudoraclecom

For more information or to send referrals, please contact

Anita Filip | Principal Talent Advisor
Oracle North America Talent Advisory

Detailed Description and Job Requirements

Provides direction and specialist knowledge in applying the technology/application to client business Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell

As a Staff Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction Develop and deliver high quality standard Oracle presentations and demonstrations Present and articulate Oracle product*s strengths, features, benefits, and competitive advantages Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products

Duties and tasks are standard with some variation Completes own role largely independently within defined policies and procedures3 - 5 years business experience preferred; vendor experience also preferred 3 years relevant computer applications or database/tools preferred Demonstrated proficiency in one multi-user operating system Knowledge of system and application design preferred Strong written, verbal, and interpersonal skills Ability to travel as needed BA/BS degree or equivalent preferred

Oracle is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law

Job Pre Sales

Travel Yes, 25 PERCENT of the Time

Location United States

Other Locations US-MA,Mass-Burlington

Job Type Regular Employee Hire

Organization Oracle

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:


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