SR UX Researcher - Platform Jobs in Spain - 25119295

Job Description:

The Platform group delivers fundamental pieces of the Suite experience across the partners, implementors and customers ecosystem, enabling them to customize and extend the out of the box experience to fulfill the last mile requirements for any company, vertical and region At the core of NetSuite customization and extensibility capabilities are the administrators and development specialists

As one of the first researchers on the team, you will establish efforts to collaborate with customers and help shape the ideal end-user experience at every stage of the design process for system administrators and developers are primary users of the platform You will work with product teams, and designers to create empathy for users, understand learning objectives, and develop appropriate research activities to achieve those goals Your research findings and insights will lead to actionable recommendations

You will work with a cross-functional team to deliver against a roadmap, drive research strategy and execute both strategic and tactical research at all stages of the end to end design and development process Your success will be measured by the outcomes of your research and not just research output

YOUR ROLE

Work with cross-functional stakeholders to determine research strategy as well as a plan for executing tactical research
Propose, plan, execute, and deliver user research at various stages of the development lifecycle, including formative and generative research, validation research and measurement of final product experiences
Collaborate with the experience design team and product management to help establish a strong research methodology and process for the Platform team
Educate team members on best practices and enable teams to explore basic research activities on their own
This is a very hands-on role, and includes managing participant recruitment, data collection, data synthesis and analysis, and delivery of findings and recommendations

YOUR QUALIFICATIONS/SKILLS

3 years experience doing user research, preferably in the Enterprise domain
Extensive experience planning and executing different types of research and usability testing activities such as interviews, customer visits, requirements gathering activities, survey research, and formative and summative usability evaluations
Degree in the field of HCI, Human Factors, Usability Engineering or related field (advanced degree a plus)
Ability to creatively come up with appropriate research and usability methods for given research questions
Strong sense of independence, ownership, and initiative Ability to self-direct and manage what to work on, how to get it done, and when to deliver
Excellent organization skills and the ability to manage multiple high-profile projects in a fast-paced organization
Outstanding written and verbal communication skills Strong analytical and presentation skills
Fluency in English
Flexibility to work with geographically distributed teams and willing to travel
Nice to have Platform experience

Detailed Description and Job Requirements

Responsible for creating, evaluating and modifying prototypes to support evolving hardware and software application development

As a member of the User Experience team, you will develop and apply software design/usability processes in the investigation of technical problems May develop user profiles, with emphasis on human error control, display issues, visual interaction, physical manipulation and task and objective analyses Provide product usability, evaluation and support to product development teams, including the analysis and investigation of applications/systems including tactile methods, visual graphics, web, multimedia, voice response and conversational user interaction May assist in developing design concept and implementation, providing input on user design considerations May produce specifications describing user needs and internal structures for product in development

Duties and tasks are varied and complex utilizing independent judgment Fully competent in own area of expertise May have project lead role and or supervise lower level personnel BS or MS degree or equivalent experience relevant to functional area Typically four years of software engineering or related experience needed

As part of Oracles employment process candidates will be required to successfully complete a pre-employment screening process This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicab

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