• Sr. Technology Specialist Jobs in United States Of America - 25674223

  • CAPITAL ONE FINANCIAL SERVICES CLIENT
  • United States Of America, Usa
  • Save Job
  • 5 - 7 Years
  • Posted : above 1 month

Job Description:

At Capital One, were building a leading information-based technology company Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking We measure our efforts by the success our customers enjoy and the advocacy they exhibit We are succeeding because they are succeeding

Guided by our shared values, we thrive in an environment where collaboration and openness are valued We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results We elevate each other and obsess about doing the right thing Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams Together, we are on a quest to change banking for good

Sr Technology Specialist

JOB SUMMARY

To provide technical assistance by supervising and coordinating work pertaining to technical problems on the organizations computer hardware, systems software, applications software, and all other computer related problems for immediate troubleshooting

MAJOR RESPONSIBILITIES

1 Operational Performance

Supervises the response to user queries and computer problems including printing, installation, cable connection, word processing, electronic mail and other desktop issues
Supervises the installation and troubleshooting peripheral equipment such as servers, desktops, printers, telephones and storage devices
Supervises the configuration, monitoring, and maintenance of email applications or virus protection software and other desktop configurations
Escalates requests, especially pertaining to network connections, to the appropriate party, as needed; Includes coordinating user access for staff to the US team
Provides operational support for the organizations information systems and peripheral equipment, such as servers, desktops, printers, telephones and storage devices

2 People Development

Provides staff with technical support/assistance on computer related problems
Acts as team lead in coordination and delegation of day-to-day work activities of the staff

3 May be assigned / rotated across related sub-functions

4 All other job-related duties that may be assigned from time to time

JOB SPECIFICATIONS/QUALIFICATIONS

Educational Background College graduate, preferably IT, Computer Science or Engineering degree

Professional Experience

5-7 years working experience in related discipline, with 1 year in supervisory role Microsoft Certification is an advantage
Knowledge in Process Improvement, Data Privacy Act, and IT Risk Compliance
ITIL practitioner is an advantage
Has 1-2 years people manager experience

Skills Required Solid understanding of computer systems and processes Proficient in MS Office Technical skills Good written and verbal communication skills

NOTE Please attach your resume for us to proceed with your application

Requisition open under local terms
Candidates must have appropriate paperwork to work in the Philippines

No agencies please Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law Capital One promotes a drug-free workplace Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodationcapitalonecom All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations

For technical support or questions about Capital Ones recruiting process, please send an email to Careerscapitalonecom

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site

Capital One Financial is made up of several different entities Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp (COPSSC)

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Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Others - other Industry
Functional Area : IT Hardware : Hardware Products & Services
Role : H/W Installation/Maintenan ce
Salary : As per Industry Standards
Deadline : 15th Jul 2020

Key Skills:

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