• Sr. Product Manager , Customer Experience Jobs in United States Of America - 23851709

  • United States Of America, Usa

Job Description:

Sr Product Manager, Customer Experience - 19001B7R

Preferred Qualifications

The Master Customer Profile Service team at Oracle is committed to enabling our customer experience (CX) SaaS components to provide the most interactive & richest experience possible to our customers This requires bringing together huge amounts of custom data and processes from different sources, and building a single, complete view of the customer ecosystem and their activities, preferences and behaviors Come join us in working with the rest of the Oracle MCPS teams and big data technologies (Java, HDFS, Zookeeper, Kafka, Spark, etc) to fullfill our vision

As a member of the product development team, you will analyze and integrate internal and external customer specifications, suggest and justify product directions and specifications and help to specify, design and build our architecture and products

In this role youll also have the opportunity to work with Oracles leading CX suite product teams to provide clear positioning and differentiation from competitors


* Define roadmap and key requirements to support cross-pillar MCPS customers

* Collaborate with MCPS development and CX Product Management and Development to ensure the right product and features are build and delivered to our customers

* Exceptional written and verbal communication skills - Must have experience crafting and evangelizing product messages, developing creative product marketing content and comfortable presenting to customers and in front of large audiences at conferences

* Big data and CX/marketing automation experience are essential

* Collaborate with consumers and other team members to collect, understand and solve problems


* Experience with SaaS solutions and big-data technology

* 6 years of experience in Product Management, Software Consulting, Business Analyst, or similar role

* Experience and domain knowledge working with marketing automation, customer experience or other big-data products

* Experience converting customer feedback and core needs into a functional design

* Logical, analytical, innovative, conceptual thinker

* Comfortable working side-by-side with developers on the project

* Good writing and presentation skills

* Good team player and collaborator, especially in virtual teaming environments

* Self-motivated and able to deliver high output with great quality

Detailed Description and Job Requirements

Work side-by-side with MCPS development team and represent them to our external customers as well as internal CX teams Help gather and clarify requirements and articulate how MCPS does and can work to current and potential consumers

Work is non-routine and can be complex Leading contributor individually and as a team member, providing direction and mentoring to others BS or MS degree or equivalent experience relevant to functional area 6 years of product management experience

Detailed Description and Job Requirements

Lead a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to distribution Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget

As a member of the product development division, you will specify, design and implement major changes to existing software architecture Define project needs Build and execute unit tests and unit test plans Review integration and regression plans created by QA Communicate with QA and porting engineering to ensure consistency, testability and portability across products in general

Provide leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology Recommends and justifies major changes to existing products/services/processes BS or MS degree or equivalent experience relevant to functional area 8 or more years of software engineering or related experience

Oracle is an Affirmative Action-Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law

Job Product Development

Location US-CA,California-Redwood City

Job Type Regular Employee Hire

Organization Oracle

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 19th Apr 2020

Key Skills:

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