Job Description:

Ahmedabad, Gujarat, India

Sr Executive Member Relations

Experience 1 to 5 yrs

Skills Required 1 Patience and Good Listening & Communication Skills 2 Persuasive, Negotiating and Influencing Skills 3 Excellent Interpersonal Skills as this role would require cross functional interactions 4 Basic system knowledge

Job Summary Experience in Meeting and managing customer queries/concerns/requests/complains & Retention Process Responsible for improving the experiences customers have with organization, with the goal of increasing customer satisfaction score, FTRs, proactive engagements (Member Meets) Generate revenue through Referrals & Cross selling Dormant members reach out Should be willing to travel within and outside city and work on weekends basis business requirement Knowledge of Computers will be essential

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Hotel/Travel/Tourism/Airlines/Hospitality
Functional Area : Banks/Insurance/Financial Services
Role : Banking -General
Salary : As per Industry Standards
Deadline : 16th Mar 2020

Key Skills:

Company Profile:

Mahindra Holidays and Resorts India Ltdarfix

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