• Sr . Executive / Asst . Manager Customer Service Jobs in Mumbai City

  • Sea and Beyond
  • Mumbai City

Job Description:


Location Mumbai
Experience min 2 years of experience in customer service profile with shipping/ logistics/ freight forwarding Experience

Dear Sir/ Maam,



We are hiring for Customer Service Department a leading Shipping Agency/ Logistics firm Looking for



1 The Candidate should be a Graduate with adequate experience of 2-5 years in similar capacity in Shipping/Freight forwarding/Logistics industry



2 The candidate will be responsible for maintaining cordial relations with customers



3 The job role includes updating and keeping cargo track from pre shipment to post shipment- until arrival at destination keeping key personnel informed in the process



4 The candidate must be well versed with Custom tariff procedures



5 He/she should be able to handle correspondence independently, day to day activities pertaining to documentation and coordinate effectively with all departments to ensure customer satisfaction at the highest levels



6 Additional Job responsibilities also include identifying sales leads and passing on the same to Sales team, maintaining and updating customer records in ERP system



7 The desired candidate must have excellent presentation and communication skills

,

Profile Summary:

Employment Type : Full Time
Industry : Recruitment Services
Salary : Not Disclosed
Deadline : 17th Mar 2020

Key Skills:

Company Profile:

Sea and Beyond
Sea and Beyond

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