• Sr. Associate , Product Management , Conversational Jobs in United States Of America - 25672533

  • United States Of America, Usa
  • Save Job
  • 1 - 4 Years
  • Posted : above 1 month

Job Description:

At Capital One, were building a leading information-based technology company Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking We measure our efforts by the success our customers enjoy and the advocacy they exhibit We are succeeding because they are succeeding

Guided by our shared values, we thrive in an environment where collaboration and openness are valued We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results We elevate each other and obsess about doing the right thing Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams Together, we are on a quest to change banking for good

Sr Associate, Product Management, Conversational AI Delivery Platform

We are looking for a Sr Associate, Product Manager, Conversational AI Delivery Platform, who will lead the strategy and roadmap for how Eno, Capital Ones conversational AI assistant is made available to millions of customers via different channels You will have the opportunity to work with a stellar team of designers, engineers, and product managers to create new ways and modalities for how customers interact with Eno, including SMS, our award-winning app and servicing platform, and email This person will have the opportunity to work with other teams across the company to help delivery contextual, personalized experiences that leverage our intelligent assistants machine learning capabilities

In this role you will
Translate customer needs into platform strategy and roadmap that allows Eno to communicate with and deliver proactive experiences across multiple channels
Partner with our Product, Design and Tech teams to prioritize, groom, and create new platform features for Eno
Develop a 3-6 month roadmap based on teams objectives
Collaborate with internal partners You will be exceptional at developing and nurturing relationships with key internal stakeholders in support of Capital Ones lines of business

Take market analysis, user feedback, analytics and best practices into consideration when prioritizing new features
Take a data-driven, test and learn approach to all new experiences, understanding how we can drive customer and business value with Eno

Successful candidates will have the following
Familiarity with Agile best practices, including epic and story-level grooming
Familiarity with experimentation methodologies
Proven track record of delivering and improving consumer-facing experiences
Ability to work in a highly collaborative and matrixed organization
Proven creative vision and ability to connect with consumers
High level of intellectual curiosity and are comfortable with ambiguity
Well organized, able to multi-task, able to prioritize with minimal direction
Ability to put team before self and are energetically collaborative
Compelling and effective at communicating with and presenting to executive management

Basic Qualifications

- Bachelors Degree or military experience

- At least 1 year of experience in digital product management

Preferred Qualification

- Bachelors Degree in Computer Science or Engineering

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

No agencies please Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law Capital One promotes a drug-free workplace Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodationcapitalonecom All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations

For technical support or questions about Capital Ones recruiting process, please send an email to Careerscapitalonecom

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site

Capital One Financial is made up of several different entities Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp (COPSSC)

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Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Others - other Industry
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 15th Jul 2020

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