• Sr Analyst - Sys Admin & Support Jobs in Chennai,India - 25053139

  • Bank of America
  • Save Job
  • 6 - 8 Years
  • Posted : above 1 month

Job Description:

Sr Analyst - Sys Admin & Support Chennai, India Job number 19068064

Overview (Bank of America overview, BA Continuum India overview, Business Overview)

Bank of America is one of the worlds leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services We are committed to attracting and retaining top talent across the globe to ensure our continued success Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most This purpose defines and unites us Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide

* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank

Process Overview

The CTO team is responsible for all Retail, Preferred and Global Wealth & Investment Management (GWIM) business aligned infrastructure and end-to-end production services This includes direct responsibility for production support, problem and incident management, operational change, as well as service and program delivery Also supporting vertical functions (Release, Deployment & Environment Management, Application Integration & Engineering, Application Integration & Engineering, Performance & Capacity Management, and Operational Excellence) to deepen concentration stability and innovation

Individual will perform as a contributing member part of Environment support and Deployment team, will work on Code Deployments and release, monitor environment, and coordinate with multiple team to make sure environment is up to date and ready for testing


Communicate effectively, clearly articulating technical issues, problem incident resolution, readiness status and reporting
Proactively Monitor and maintain LLE environments
Work with different stake holders on triage call, handling defects, Issue Analysis & making sure environment is stable and healthy
Analyze the issue and communicate technical details with teams
Self-motivated, independent, detail oriented and responsible team player
Provide Application and Environment Support and Triage
Manage and Prioritize Defects via ALM Quality Center
Attend planning meetings, define detailed tasks, participate in triage and incident management
Execute manual and automate deployment functions and responsibilities
Comfortable to handle deployments with the help of IBM uRelease, IBM uDeploy, Ansible, Repliweb, CONAN
Perform retrofits, test and production code deployments enabling daily, weekly, monthly code migration based on prod Break Fix environments
Validate deployments and communicate code readiness across stakeholders
Collaborate with application partners, lower level environment management, IIS / WebSphere infrastructure partners, DevOps automation, etc to remediate code deployment issues
Setup and manage monitors to ensure healthy environments and applications (Windows/Linux WebSphere Platforms)


Education BE / B Tech/ME /M Tech/BSc/MSc/BCA/MCA (prefer IT/CS specialization)

Certifications, If Any Not Mandatory

Experience Range 6 8 years

Mandatory skills

Application Code Deployments, Environment management support and release functions
Experience in Windows and Linux environment, working knowledge on Linux Commands
Experience in Salesforce, Marketing cloud application deployments and Environment support
Knowledge of DevOps tool sets such as IBM UrbanCode, uRelease, Ansible, Repliweb, CONAN, Jenkins
Experience in troubleshooting and analysis of Application functional issues
Knowledge of Middleware like IIS, Websphere and Bladelogic components
Knowledge of issue management request systems like - Quality Center, JIRA, Remedy
Knowledge of Monitoring tools like Sitescope, AppDynamics
Organizational Skills and Troubleshooting Skills

Desired skills

Understand process improvement to create ideas and drive deployment efficiency and effectiveness
Experience in SDLC process, GUI application/server transfer and automation tools, data analytics
PowerShell, Unix Schell Scripting knowledge
Knowledge of version control repository tools such as Subversion

Work Timings Rotational shift (830 am 0530 pm IST or 1130 am 0830 pm IST) including weekend support during release weekend

Job Location Chennai

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 10th May 2020

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