Job Description:

Sr Analyst - Sys Admin & Support Chennai, India Job number 19054577

Overview (Bank of America overview, BA Continuum India overview, Business Overview)

Bank of America is one of the worlds leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services We are committed to attracting and retaining top talent across the globe to ensure our continued success Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most This purpose defines and unites us Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide

* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank

Process Overview

The CTO team is responsible for all Retail, Preferred and Global Wealth & Investment Management (GWIM) business aligned infrastructure and end-to-end production services This includes direct responsibility for production support, problem and incident management, operational change, as well as service and program delivery Also supporting vertical functions (Release, Deployment & Environment Management, Application Integration & Engineering, Application Integration & Engineering, Performance & Capacity Management, and Operational Excellence) to deepen concentration stability and innovation

Job Description

As a member of Windows Server Application Integration team will be responsible for system design and application integration on various platforms that support the Merrill Lynch Global Wealth Management business Knowledge of ITIL process


Communicate effectively, clearly articulating technical issues, problem incident resolution, readiness status and reporting
Self-motivated, independent, detail oriented and responsible team player
Perform retrofits, test and production code deployments enabling daily, weekly, monthly code migration
Validate deployments and communicate code readiness across stakeholders
Participate in triage and incident management
Execute manual and automate deployment functions and responsibilities
Provide Application and Environment Support and Triage
Manage and Prioritize Defects via ALM Quality Center


Education BE / B Tech/ME /M Tech/BSc/MSc/BCA/MCA (prefer IT/CS specialization)

Certifications, If Any Not Mandatory

Experience Range 6 8 years

Mandatory skills

Experience in Windows 2008 / 2012 and IIS Administration
Knowledge on Windows 2008, Windows 2012, Windows Clustering, SQL/Oracle Knowledge, IIS 60, IIS75, IIS 80, IIS Troubleshooting skills Load Balancers
Communication and Analytical skills
Willing to work in 24/7 environment
Role includes Systems Engineering, Integration, QA, and build environments with project based different technologies, assist Operations in Production deployment/issues during releases
Knowledge on (Global Traffic Management, LTM, F5, Multiple Data centers, Geo DNS, Load balancers), clustering technologies, SAN / NAS storage, etc
Experience in documenting Systems design, configuration, create run books for first level support and to provide better and consistent support throughout SDLC
Good knowledge in ITIL process and SLA
Organizational Skills and Troubleshooting Skills

Desired skills

PowerShell scripting
Knowledge in SQL DB

Work Timings Rotational Shift, 24 X 7 operations support and Weekend support

Job Location Chennai

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Bank of Americaarfix

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