• China
  • Save Job
  • 8 - 11 Years
  • Posted : above 1 month

Job Description:

About the opportunity Department Description

The Data Services Group sits within TIS (Technical Infrastructure Services) providing a real-time, agile Enterprise Data Platform We provide traditional Relational Database support and consultation alongside Data Analytics, In-memory, Virtualisation, Big Data built on a Self-service and automation platform We also provide services around Data Security, Data Quality and the full Lifecycle management

Purpose of your role

The Technical Specialist SQL Server DBA Data Services is responsible for working on database project delivery and / or production support activities from a technical perspective Typically, this will be day to day activities supporting database infrastructure including solving production and pre-production issues, working on change, incidents, problems and service improvement or engineering initiatives

This role demands strong technical skills with a focus to ensure maximum uptime of the production database infrastructure Working as a member of a global database support team the successful candidate will play a pro-active role in the support of Fidelitys database estate The role requires Expert level Microsoft SQL Server database technical skills across Windows platforms

The role will involve regular BAU (Business As Usual) support and will involve 24 x 7 On-Call support and weekend & shift working

Key Responsibilities

The key responsibilities of this role are

24x7 support for Fidelitys Production database estate This includes all Production, Disaster Recovery, Emergency Break Fix, User Acceptance Testing and Development environments
Rapid response to address high severity (severity 1, 2 and 3H) incidents
Support and delivery of assigned project work
Pro-active issue detection and resolution as well as service monitoring
Service restoration after unanticipated outages or disruptions
Provision of technical support on a shift, on-call and rotational basis
Resolution of production support issues
Escalation as necessary to secure assistance and technical guidance from other Technology teams to resolve support issues
Management and progression of Action items
Automation and process improvement of database activities

Experience and Qualifications Required

Excellent SQL Server database administration skills in a production support capacity; with the responsibility for the delivery, support and maintenance of reliable, highly available and high-performance environments
Support of database installation and configuration, monitoring and housekeeping, upgrade and patching, troubleshooting, root cause analysis and performance tuning
Awareness of ITIL processes

Personal Skills

A good team player
Good written and verbal communication skills, together with the ability to communicate with management and other business and technical groups
Good analytical and, problem solving skills
Ability to adapt to changing business needs (flexible) and learning new skills quickly
Customer focused strong service ethic
Calm approach when under pressure
Experience of working to tight deadlines on a regular basis
Ability to work on own initiative with minimal direction
Ability to mentor the junior members in the team

Technical skills

Above 8 Years of progressive working knowledge of database technologies
SQL Server (2014, 2017)
Microsoft SQL Server Certified Professional (MSCE)
Excellent understanding Windows operating system
SQL Server Always On
Scripting expertise in T-SQL/PowerShell

Database backup restore and recovery
Database performance tuning expertise
SQL Server Integration Services (SSIS)
Database clustering technologies including Microsoft Clustering
Microsoft Reporting and Analysis Services

About you

About Fidelity International Fidelity International offers world class investment solutions and retirement expertise As a privately owned, independent company, investment is our only business We are driven by the needs of our clients, not by shareholders Our vision is to deliver innovative client solutions for a better future

Our people are passionate, engaged, smart and curious, and we give them the independence and the confidence to make a difference While we take pride in the excellence of our investment solutions and client service, we know we can always do better We are honest, respectful and make tough calls, challenging the status quo to achieve better outcomes through innovation Above all else, we always put our clients first

Find out more about what we do, our history, and how you could be part of our future at


Applying to this Job Role Please note you are only required to upload your CV/Resume to the application screen

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking, Financial Services/Stockbroking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 03rd Jun 2020

Key Skills:

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