• Sprinklr - Product Analyst - IIT Jobs in Gurgaon,India

  • Sprinklr
  • Save Job
  • 0 - 2 Years
  • Posted : above 1 month

Job Description:

About Sprinklr

Sprinklr is 1500 employees strong, valued at $18 billion, and one of the fastest-growing companies in the history of enterprise software In the age of the empowered and connected customer, we know that every experience a customer has with brand mattersa lot

That is why from the very beginning - Sprinklr set out to build a powerful, agnostic, and first-of-its-kind, social operating system that integrates with an organizations existing tech infrastructure and allows employees across the front office to collaborate more effectively and deliver superior customer experiences across every social channel Today, we- re revolutionizing customer engagement in 75+ countries for more than 1000 of the most recognized brands, including Nike, JPMorgan Chase, Verizon, McDonald- s, Microsoft, P&G, Uber, and more than 90% of the Fortune 50 We ve spent the last six years building the worlds most complete enterprise social technology

Now we- re leveraging that market-leading position to help the biggest brands on the planet take on one of the largest opportunities ever in enterprise software unifying the front office And we- re bringing the very best talent in the world together to get there

What would be your responsibilities?

- Configure the Sprinklr product for various brands and industries following high standards of delivery and quality

- Constant learning and collaborating with the team to develop best practices on product configuration

- Work as a team to understand product adoption by various brands and establish standard practices to improve adoption

- Use product usage data to understand customer pain points and recommend possible solutions to the product team

- Work closely with the Product Management team to improve product adoption

What are the must-have skills?-

- Bachelors in engineering from IITs

- Ability to work in a highly challenging start-up environment by maintaining high standards of accuracy in terms of quality & quantity

- Strong ownership and accountability

- Excellent communication and presentation skills with high fluency in English

- Good Time management skills

- Strong ownership and accountability

- Ability to analyse data quickly to reach relevant insights

- Be a lifelong learner, eager to contribute to a collegial group and enhance the knowledge of those around you

- Understand client needs and map them to concrete solutions

What are the good - to - have skills?

- Adequate awareness/knowledge of MS Excel and similar tools

- Proven work experience in the related field would be an added advantage

What are your career growth prospects?

- Any self-motivated, skilled professional can scale up the ladder in 2-3 years by showcasing his skills and value towards the organization in a consistent manner, thereby also depending upon the requirement for the specific position

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 15th Mar 2020

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