• Solutions Expert Jobs in Gurugram - 23840548

  • M/s orange business services
  • Gurugram

Job Description:

Perform trend analysis on ongoing issues to provide expert advise to team to efficient IM

To analyze the operation of customer s network and to report on Quality of Service

To work on improvement plans with GCSC/ CSM/ VPO areas to incorporate in the Service Improvement Program as well as address Service Improvement Plan actions internally that have been agreed with CSM

Act like an interface in between operations team and engineering

To monitor service performance and track chronic cases and work towards resolution of these chronic cases

To support the CSM by advising planned maintenance and how this would affect the supported customer

To maintain the customer documentation fully updated in the orange tools (GCDR , Clarify , Fileade etc)

To actively assist in data integrity issues for the assigned customers

To produce the Root cause analysis report for the customer where required

Technical Skills

Leading Industry security Certifications (CCSA , CCNP Security , JNCIA -FWV , JNCIA - IDP , BCCPA)

Proxy - IronPort (S160 ,360 ,670) / Blue Coat Proxy (SG -400 ,500 ,600 ,800 ,900 , 9000 ) , Zscaler

Firewalls - Checkpoint advanced Firewall solution design - implementation and administration Check Point Security Gateway on Nokia/ SPLAT/ Gaia , Checkpoint UTM (2073 ,3073 , 3075) Secure Platform and VSX platform , Checkpoint NG Juniper Netscreen , Juniper SSG (140 , 520 , 550) and SRX (100 , 210 , 240) , PalotAlto

IDP - Juniper IDS (200 , 250 , 800 , 1000 , 2000) & McAfee IPS

Load Balancers - F5 (1600 ,3600 ,3900 ,6400)

Event Management - HP Arc Sight SIEM Express & Logger (7200)

UTM - Fortinet (80 ,110 ,300 , 1000)

about you

1) Primary responsibility is to provide Tier 25 network security support of Firewall environments supporting multiple customers
2) This position interfaces with external clients and is highly visible
3) Responsible for general architecture , initial configurations and subsequent management of one or more Firewall/ VPN based/ IPS/ Proxy systems
4) Provide 7x24 production support to accept , operate , and maintain security elements There are off shift activities and pager rotation
5) Troubleshoot end to end network security issues
6) Conduct risk assessments on all work performed
7) Conduct daily , weekly , and monthly proactive maintenance activities including configuration changes and code upgrades per business directive
8) 7 -10 years of experience

additional information

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Profile Summary:

Employment Type : Full Time
Industry : Education / Training
Salary : Not Disclosed
Deadline : 18th Apr 2020

Key Skills:

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