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  • 7 - 10 Years
  • Posted : above 1 month

Job Description:

The Solutions Consultant role plays a critical role within Evolving Systems, responsible for marrying telecommunications clients and prospects needs with our product and services portfolio during the business development, sales and upselling processes Working closely with regional Sales, global Product, and Project Management functions

You will be responsible for enabling sales and account managers in your region to acquire new clients, upsell and cross-sell the portfolio of products and services offered in the Customer Value Management & Loyalty Business Unit In order to do this you will be required travel and to become a subject matter expert in one or more areas of our business

You will perform market analysis, competitor analysis, client/prospect analysis, business case development, business proposal development, presentation/workshop design & delivery, RFP/bid response management and conduct product demonstrations as needed

You will also be a key member of the global solutions consulting team, representing your region as you work with your colleagues around the world to continuously work on the Evolving library of marketing and use-case-based sales collateral You will be required to work with the Evolving templates and pay close attention to detail to ensure global consistency as to how the documents, presentations and other materials you produce represent the Evolving brand

PROFILE & KEY RESPONSIBILITIES

You have a tangible track record of 7-10 years of pre-sales, management consulting, product marketing and/or sales functions working with software or services within the Communications, Media or High Tech sectors Ideally, you have an in depth knowledge of Customer Analytics, Campaign Management, Loyalty Program or other Data-Driven Marketing technology, with direct Telco experience in region Experience in Digital, and Mobile is particularly attractive

Key responsibilities include

Sales Engineering Function as the regional expert on Evolvings software solutions, use cases and case studies in order to develop and communicate the companys value proposition in the regions sales engagements with both existing clients and new prospects Responsibilities include discussing and assessing customer requirements, translating them into a vision with a specific outcome that the customer can understand and defining the technical elements that make up the solution presented
Customer Solution Articulation With an understanding of Evolvings product road map as well as maintaining an in depth knowledge of the solutions bought by, installed at and integrated in existing customers in the region, collaborate with the Evolving Product Management team and the other members of the sales and delivery teams to articulate and mediate between the customer requirements, business use strategy for the solutions and the internal Evolving teams to ensure customer satisfaction and solution capability alignment

Deal Contract Documentation Document the high-level scope of a proposed project, outlining the proposed solution and services scope, capabilities, use cases and the roles and responsibilities for both the customer and the Evolving Liaise with delivery to obtain project estimations and follow the Evolving Sales Process to achieve approval for the offer Author the solution design documentation, project approach, commercial model, business case and other supporting materials as needed to support the successful completion of the Deal Contract

Product Knowledge and Understanding Develop and maintain a deep understanding of the companys CVML products and services Demonstrate a command of this product knowledge and the various applications, use cases and case studies of the companys CVML products to fulfil both technical and business requirements Use and create sales collateral as needed by the sales team in the region, ensuring alignment to the solutions capabilities and company strategy and messaging framework

Demonstration System Use Use and work with the existing sales demonstration systems and configure the systems as needed to complete successful presentations of the products Proactively develop and design new techniques and use-case scenarios to better demonstrate the companys products and to illustrate the business impacts for our customers

Market and Industry Understanding Develop an intimate knowledge of the regional and global picture of the telecoms sector players, strategies, marketing, technology and strategic challenges, as well as the competitive environment for Digital Engagement, Customer Value Management & Loyalty technology services vendors Complete in depth research of a market and customer environment as part of the Sales Process to ensure a high quality proposal

KEY PERFORMANCE MEASURES

Deals closed with the regional sales team
Regions Bid-to-Win ratio
Regions Deal Review pass rate
Stakeholder satisfaction from CVML Product Team, Delivery Managers, Global CVML Solutions Consulting team and Regional Sales Director
Quality, and global re-usability and knowledge sharing of produced collateral and deal contract development

SKILLS PROFILE

Experience in the Digital and/or Mobile industry working in the Telecoms sector
Extensive experience in building and presenting detailed analysis and influencing decision makers
Self-starter; comfortable in a fast paced environment
Pre-sales/sales/consulting Experience in current or previous roles is mandatory
Excellent interpersonal skills
Expert-level user of Microsoft Office programs especially with Word, Excel and PowerPoint
Experienced in operating within multi-cultural environments
Experience working in matrix organisations
Be comfortable doing detailed work and operating at a strategic level
Work with virtual teams remotely across countries and time zones
Willingness to travel internationally for presentations and meetings with reasonable notice
Fluency in English is mandatory as 2nd language We require native Spanish speaking for the region
MBA preferred but not required

Job Details

Job Code

Location

Experience

21D

Americas

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Business/Systems Analysis
Salary : As per Industry Standards
Deadline : 08th Jun 2020

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