• Solution Operations Expert Visual Analytics Jobs in Hyderabad,India

  • Novartis AG
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  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Job ID 271875BR

Position Title Solution Operations Expert Visual Analytics

Job Description Oversee end-to-end services of applications and platforms in the Visual Analytics analytics environments and ensure stability, integrity and business continuity
Ensure services for the Visual Analytics management platforms are delivered to the agreed SLA, including reviewing supplier performance based on the agreed SLAs and KPIs
Track and manage incidents, where applicable, including
Identify, log, categorize, prioritize, resolve incidents and raise a problem if required
Ensure that incidents are followed up and solved appropriately
Manage the lifecycle of incidents and minimize their adverse impact on business operations
Identify, investigate, and report on incidents and review findings with key stakeholders
Coordinate crisis management with relevant stakeholders, if required
Oversee problem management and drive identification of root causes as well as sufficient prevention of recurrences
Ensure adherence to documented operational procedures to maintain system integrity
Ensure that configuration items are identified, accounted, reported, verified and audited (where applicable)
Ensure proper user and access management
Ensure appropriate operational service documentation is created and accepted by stakeholders
Identify potential improvement areas for the owned system or application and connected services
Maintain and ensure all application data is consistent across the various repositories

Supports Projects delivery from operational readiness and availability perspective in the Visual Analytics area
Work in a DevOps manner in enhancing applications on the Visual Analytics Platform
Contribute to project work in Visual Analytics Area, providing estimation and design for operational set up
Ensure that all release and deployment packages can be tracked, installed, tested, verified and backed out (if required), in adherence to CI/CD best practices
Support training of new team members
Provide excellent subject matter expertise and develops an environment, which fosters innovation
Act as trusted advisor driving decisions, priorities and relevant project information aligning with appropriate levels of staff regarding business needs, projects and initiatives
Manage, coaches and oversees external resources in line with their targets, roles and responsibilities and the Novartis values & behaviors

Minimum requirements University degree or equivalent English
At least 8 plus years of experience in IT, predominantly in systems and data management
3 plus years of experience in Visual Analytics and operating such environments
Good understanding of Data Management concepts and Architecture
Good experience in system administration and management in Visualization platforms (HTML5, Qlik, Tableau, Spotfire, Others
Familiarity with concepts of data and system security and compliance in highly regulated environments
Experience of working with multiple third party vendors, strong customer focus
Demonstrated experience in influencing multiple stakeholders in a global matrix organization

Division NBS

Business Unit IT NBS

Location India

Site Hyderabad, AP

Company/Legal Entity Nov Hltcr Shared Services Ind

Functional Area Information Technology

Job Type Full Time

Employment Type Regular

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Biotechnology/Pharmaceutical/Medicine, Manufacturing/Industrial
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 01st Mar 2020

Key Skills:

Company Profile:

Company
Novartis AGarfix

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