Job Description:

Job Purpose
Scope and size CMS, Payments and Dividend Business Opportunity for potential CMS Customers along with respective business group
Drive new and additional business and increase the Penetration / Product Holding for each customer and business segments
Ensure Digital transmission and adapt new age product offering across segments
Work on various channels for system integration and data transmission for stickiness and overall business growth
Liaise with Central Product Team / BTG for implementing the New Product Offering and customization for Client changing requirements

Job Responsibilities(JR)
CMS Business Acquisition (Physical CMS, Digital CMS - eCMS, ACH Debit & UPI) & Host to Host Integration
To Scope & size the CMS business opportunity for wholesale & Retail Banking clients along with Respective Business group
Drive new/ additional business & increase the penetration in the market for each client & business segment
Ensure Digital transitions & adapt new age product offering across segments (Wholesale & Retail)
Work on various channels for system integration & data transmission for overall growth of CMS Business

Dividend Business Acquisition
Joint/Individual meeting along with Business RM with companies declaring dividend
Meeting the Company Secretary/ Treasury Team/ Banking Team
Publishing Minutes of the meeting to respective business unit head & Key stakeholders
Seeking details from the client for preparing profitability template/ based on past history (in case of deals handled by Bank) and validate post completion of the deal
Preparing the dividend profitability template to ascertain deal profitability basis the details obtained from client
Interacting & take approval from business/Central CMS Product team for finalizing the pricing for the deal
Sharing the proposal with the client and liaising with the client for routing the deal with Bank
Coordinating with Internal and External Team for seamless implementation of deal
To process the reimbursement of expenses towards dividend deal and track the payments against agreed amount
Report to Central CMS Product team for pending payments/ provisioning

Payment Business Acquisition (Digital Payment)- Vendor Payment, Tax Payment (CBDT, GST), Salary Payment, Statutory Payments (ESIC, EPFO, central/state Govt payment), & Host to Host Integration
To Scope & size the Payment business opportunity for wholesale & Retail Banking clients along with Respective Business group
Drive new/ additional business & increase the Product Holding in the market for each client & business segment
Ensure Digital transitions & adapt new age product offering across segments (Wholesale & Retail)
Work on various channels for system integration & data transmission for overall growth of Payment Business

CMS Collection Business Penetration & Digital Transition
Periodical review of Client level Trend analysis - Objective to identify increase/decrease of business
Regular meeting with the client for increasing the penetration, New Digital Product offering
Periodical review of active and inactive location and dealer/ client virtual account
Periodical review of mandate registration (Physical & eMandate)
Work on ACH Debit Portability New / Incremental business

Increase in Payment Product Holding & Digital Transition
Periodical review of Payment Product Holding - Objective to identify existing payment product increase/decrease of business
Regular meeting with the client for increasing the product holding, Digital migration
Work on Host to Host integration for transmission of payment processing and auto reconciliation

Cost to Income Objective (Digital Penetration/ Transition)
Periodical review of Client level CTI Trend for identified clients - High Volume, High CTI
Monitoring the transactions viz a viz Income, Cost etc
Taking corrective action for client where business is not profitable ie Revision in Pricing, Migration of physical transaction to Digital Platform/ Products etc

CMS Department Objectives
Ensure that objectives set by the CMS Department Seniors are worked upon and results are achieved under guidance and direction of Senior Solution Manager / Unit Head

Client Servicing
Regular client visits to ensure that all requirements are met and deliver as per agreed TAT

Coordinating with Respective Product Manager, WBO Operation and BTG
Coordinating with Respective Product Manager CMS, eCMS, ACH, UPI etc, WBO operation and BTG in order to provide customized solution to customer
Ensure end deliverables are setup based on customer requirement

Project Management Skills
Ensure that specific projects given for execution as directed and guided by Unit Head/Senior Solution Manager are driven to completion within a time bound manner

Educational Qualifications

Graduate but preferably post graduate

Key Skills

Customer Centric
Teamwork/Coordination
Communication Skills
Business Conduct
Relationship Building
Thoroughness of Work
Efficiency

Experience Required
Minimum experience in years 2 to 3 yrs
Functional, Job & Banking Knowledge
Strong understanding of customer requirement and expectation
Domain expert in New Digital Product understanding - ACH / UPI / Host to Host integration

Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)
External
Corporate / Institutional clients
NPCI
Registrar
Printer
Partner Bank

Internal
CMS Product Head
Business Relationship Manager
Other products & Business Relationship Manager
Sr Solution Manager/ Regional Unit Heads
Cross Vertical - ENET/ Payment Gateway/ Merchant Services / Net Banking
Unit heads, Team Leaders
IT & BTG

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Audit & Risk
Salary : As per Industry Standards
Deadline : 14th Mar 2020

Key Skills:

Company Profile:

Company
RIVERFOREST CONNECTIONS INC

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