• Solution Consultant Jobs in Austria - 23837376

  • ServiceNow
  • Austria
  • Save Job
  • 5 - 8 Years
  • Posted : above 1 month

Job Description:


Work matters Its where we spend a third of our lives And the workplace of the future is going to be a great place Were dedicated to bringing that to life for people everywhere Thats why we put people at the heart of everything we do

People matter Our people have a passion for learning, building, and innovating Whether youre an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow


As a member of our solution consulting team, you will have a major impact on our future success by supporting Customer Workflows product sales In this role, you will have an opportunity to influence revenue growth for one of the companys most strategic product lines with support from sales, product management and the executive team


You will be responsible for supporting the Customer Workflows product sales effort by using your technical and customer service domain expertise to address customers business issues, demonstrate technical credibility and convey value Solution Consultants play a key role in the sales process by facilitating customer discovery workshops, demonstrating the solution, aligning to business value, and gathering customer feedback for future product innovation Strong technical, sales and consulting skills as well as the ability to translate technical capabilities into business benefits are crucial for this role

What you get to do in this role

Support Customer Workflows product sales as a technical and domain expert

Help create and facilitate programs that enable other Solution Consultants to demonstrate the value of Customer Service Management on the ServiceNow platform

Lead discovery workshops to determine customers business challenges and deliver product demonstrations to align our solution with customer needs
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
Provide feedback to product management about product enhancements that address customer needs and drive additional business value
Share best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team

Respond to RFIs / RFPs
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows

In order to be successful in this role, we need someone who has

5 years of presales solution consulting experience in the customer service, field service or CRM software industry
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
Excellent communication skills in writing and presenting to business and technical decision makers
The ability to effectively complete tasks with minimal supervision and is a self-starter, organized and detail-oriented
Experience working collaboratively with product management, product marketing, partners and professional services
Creative problem-solving skills with a flexible mindset and desire to work in a fast-paced, high growth organization
A high degree of passion, energy, drive and willingness to travel
Experience selling into Federal government is a plus

ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or talentacquisitionservicenowcom for assistance

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Software : Software Products & Services
Role : Business/Systems Analysis
Salary : As per Industry Standards
Deadline : 15th Apr 2020

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