• Solution Architect for Service Now and ITSM processes Jobs in Bangalore,India

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  • 5 - 8 Years
  • Posted : above 1 month

Job Description:

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy If you are looking for big, global challenges, Information Systems (IS) is the place to be ABBs portfolio includes some of the most advanced power and productivity products and systems in the world If you have the energy, discipline and intellectual firepower to succeed, you will find almost limitless opportunities to stretch your thinking, expand your horizons and build your skills as you work with people all over the world You will be part of the team responsible for end to end delivery of global ServiceNow platform by configuring solutions to meet the business requirements, having significant contribution into the current and future Services delivered to the ABB businesses

Your responsibilities The core responsibility of the IS Solution Architect (ServiceNow) is to define the architectural road map for the ServiceNow Platform and defining technical solutions to meet the business requirements
Maintain the architectural road map for the ServiceNow based on needs arising from projects and changes
Define the technical IS solution and ensures alignment with other modules and surrounding IS applications through cooperation and collaboration across IS Solution Architects, IS Domain Architects and Functional Analysts
Engage in requirements engineering to decide which requirements are covered by available standard functionalities, for which functionalities enhancements are needed and for which functionalities workarounds are accepted
Be responsible for translating the functional design into technical specifications from the Business Blueprint (BBEM)
Communicate the technical specifications to the developers
Perform Technical Audits for the Servicenow Platform to ensure Servicenow Development Best Practices are followed
Formulate rules, principles and guidelines to guide the development of the technical solutions
Ensure technical specification is aligned with the quality assurance strategy (in cooperation with application manager and QA Lead)
Support the Run organization in the incident and problem resolution when technical expertise is required
Support validation, prioritization, estimation of incoming change requests in collaboration with the relevant IS Service Manager and Application Manager
Manage over 30 platform Integrations with external tools
Living ABBs core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business

Your background 10 (current) years of ServiceNow experience in an increasingly technical/architecture role with specific experience with the ITSM, ITOM and ITBM products
Degree in software engineering, computer systems, or similar
ITIL V4 foundation certification required
ServiceNow Implementation Specialist certification is required
At least 5 years of experience working as a Solution Architect in the ServiceNow
Demonstrated experience in defining technical solutions in the ServiceNow platform
Demonstrated experience in working collaboratively in geographically dispersed team
Strong competence in spoken and written English is a must

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Manufacturing/Industrial
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 28th Jan 2020

Key Skills:

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