• Software Support Specialist Jobs in Pune,India - 25328426

  • Optymyze consultants
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Company Description Optymyze transforms sales operations into a strategic competitive advantagefrom improving individual business processes to building centers of excellence for sales operations management Optymyze enables sales improvements with a set of native, no-code, highly-scalable cloud platforms to easily and quickly adapt to changeincluding platforms for sales performance management (sales compensation, quotas, territories), data repository and ETL management, enterprise planning, reporting and analytics, and application development With enabling cloud platforms and hundreds of sales operations and business process management experts, Optymyze has built a solid track-record of client success

Software Support Specialist

Optymyze is looking for a Software Support Specialist who will work with the Support Team to respond and resolved the support ticket requests noticed at Application, Database & Infrastructure level and make sure the platform is working seamless issues

This is you

Innovative - You take a forward-thinking approach in all that you encounter, and you are always seeking new ways of understanding
Diligent - You persevere when faced with obstacles and commit to seeing things all the way through
Passionate - You are strongly invested in your work and youre confident when sharing the results of your efforts
Creative - You have ability to solve complex issues at operational and application level by providing new ideas/solutions
Ownership - You do not hesitate to take ownership of situations and do not leave anything un-responded
Collaborative - You enjoy sharing ideas and work with colleagues to create value by solving business challenges

Qualifications This is what youve done

Support Experience - You have worked in Software Support/Technical Support departments, providing application/software support to platforms based on JAVA deployed on Linux Servers with Cloud Architecture
Database Management - You are great at checking diagnostics on databases through custom scripts/queries and can identify performance bottlenecks from your data analysis
Troubleshooting - You are great at diagnosing and reporting software defects within secure test environments and can handle technical issues that may arise before and after project go-live You advocate for regular system monitoring and following up on unresolved issues
Project Management - Youve worked with all levels of management and geographically diverse teams You are a strong communicator and leader who has championed projects to drive them to success
Process Improvement - You have always looked for more efficient ways of doing things and find fulfillment in identifying and presenting solutions to stakeholders
Continuous Learning - You enjoy learning about new technologies and products to understand and transferring that knowledge to your team members
Communication - You have excellent business communication skills (both Written and Verbal)
Flexible - You have worked in 24*7 cycle and do not have any issues working in Night Shifts and Weekend Shifts

Additional Information This is us

Entrepreneurial - An entrepreneurial culture where you are encouraged to try new ideas and to quickly fail in the spirit of learning and continuous improvement
Innovative - A team of smart colleagues that challenges the status quo and shares a passion to innovate, be the best, and win
Visionary - A place where you are expected to make an impact at all levels and to redefine the boxnot just think outside of it
Successful - A renowned leader in a multi-billion dollar, untapped market with unlimited potential for growth

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consulting Services
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 06th Jun 2020

Key Skills:

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