• Gurugram
  • Save Job
  • 5 - 10 Years
  • Posted : above 1 month

Job Description:

You will provide engineering expertise to troubleshoot , modify and engineer software solutions and configurations , to ensure that the product / solution performs within optimal design specifications

You will Investigate , debug and reproduce issues , provide fixes and workarounds , and verify changes to ensure continued operability of the software solution

You will analyze production issues from the business and application / code perspective and outlines corrective actions

You will be the technical focal point with other teams to resolve cross product / solution issues

You will have the ownership and accountability of specific modules within an application and provide technical support and guidance in problem resolution for complex issues

You will bring continuous improvements / efficiencies to software or business processes by utilizing Software Engineering tools , various innovations and techniques and the reuse of existing solutions

Contribute in meeting various SLA s and KPI s to ensure assigned tasks are completed on time and the delivery timelines meet the quality targets of the organization

You will onboard new employees and train them on processes and knowledge sharing with team members Take active role in team building , including technical mentoring and knowledge transfer

You will communicate with internal / external customers to enhance the understanding of customer problems , and verifies that an appropriate resolution has been applied

Bachelor s degree in Science / IT / Computers or equivalent

5 Years experience as a Software Support Engineer

Why you will love this job

Gain valuable experience and wide knowledge of Software integrative systems

Opportunity to be exposed to advanced marked technologies

working with multi channels and divers area of expertise

You will take active role in team building , including technical mentoring and knowledge transfer

You will have the ownership and accountability of specific modules within an application
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Profile Summary:

Employment Type : Full Time
Industry : IT - Software
Salary : Not Disclosed
Deadline : 08th Apr 2020

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