• Software Support Specialist Jobs in Gurugram - 25360846

  • Amdocs Development Center India Pvt Ltd
  • Gurugram
  • Save Job
  • 4 - 6 Years
  • Posted : above 1 month

Job Description:



  • You will provide engineering expertise to troubleshoot, modify and engineer software solutions and configurations, to ensure that the product/solution performs within optimal design specifications

  • You will Investigate, debug and reproduce issues, provide fixes and workarounds, and verify changes to ensure continued operability of the software solution

  • You will analyze production issues from the business and application/code perspective and outlines corrective actions

  • You will be the technical focal point with other teams to resolve cross product/solution issues

  • You will have the ownership and accountability of specific modules within an application and provide technical support and guidance in problem resolution for complex issues

  • You will bring continuous improvements/efficiencies to software or business processes by utilizing Software Engineering tools, various innovations and techniques and the reuse of existing solutions

  • Contribute in meeting various SLA s and KPI s to ensure assigned tasks are completed on time and the delivery timelines meet the quality targets of the organization

  • You will onboard new employees and train them on processes and knowledge sharing with team members Take active role in team building, including technical mentoring and knowledge transfer

  • You will communicate with internal/external customers to enhance the understanding of customer problems, and verifies that an appropriate resolution has been applied




  • Bachelor s degree in Science/IT/Computers or equivalent

  • 5 Years experience as a Software Support Engineer

Why you will love this job

  • Gain valuable experience and wide knowledge of Software integrative systems

  • Opportunity to be exposed to advanced marked technologies

  • working with multi channels and divers area of expertise



  • You will take active role in team building, including technical mentoring and knowledge transfer

  • You will have the ownership and accountability of specific modules within an application

,

Profile Summary:

Employment Type : Full Time
Industry : IT - Software
Salary : Not Disclosed
Deadline : 09th Jun 2020

Key Skills:

Would you like to try out these free online tutorials?

People who search this job also searched for the following Keywords

Salary trends based on over 1 crore profiles

View Salaries

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status