• Canada
  • Save Job
  • 5 - 8 Years
  • Posted : above 1 month

Job Description:

Ciena may well be the most important technology company youve never heard of The innovations that wow us (driverless cars), and those we now take for granted (the ability to mobile-stream your favorite show) are the products of ingenuity from some brilliant and forward-thinking companies But those companies rely on Ciena, another vanguard of innovation, to create and advance the underlying networks that bring their breakthroughs to our doorsteps VR, AI, IOT, 5G literally none of it would be possible without the mind-boggling technology that makes the internet itself work For more than 25 years, Ciena has been the global leader in networking strategy, and our technology has been part of the critical infrastructure running within the most advanced companies in the world

The communications networking industry is undergoing transformative change and Ciena is leading the charge with a fresh wave of innovation, using converged multi-layer transport and packet technologies As a trusted partner to over 1,000 customers in 60 countries, Ciena builds networks that fundamentally change the way our customers compete

Cienas Solutions and Consulting Engineering team is seeking an experienced network Management prime who can install, upgrade, Network Management Systems remotely or onsite The focus will be on System Admin, Business applications, Security, Hosted Solutions as well as working the Network Elements providing a service solution to the end customer Position also has flexibility to work remote

Role Responsibilities

Install/Deploy and Upgrade customers network management systems to be able to support and manager Ciena Network Elements
Perform Software Support Service Network Engineering for assigned project work This service includes performing network audit, baseline analysis on NMS equipment as well as creating Engineering documentation to be reviewed with the customer and support this software support service activity
Install software from ground up on bare metals servers or on Virtual Machines ( ESXi, HyperVisor)
Troubleshoot software installation issues
Able to decipher and troubleshoot log files
Train customers on Operation, Administration and Maintenance of applications installed
Ensure that documents created for orders are in alignment with the most current SWS templates and documentation
Ensure that Software installation processes is followed from project launch to completion
Team with the, project manager, and Customer account primes to launch and complete software support services
Provide engineering analysis and offering service solutions for the NMS activity based on the current network design
Provide preSales engineer support to assist and design Customers network management systems
Perform a network security analysis if required
Perform work in the field against Software Support Service orders supporting NMS activity
Provide weekly metrics to the SWS project prime
Ensure that work that is currently assigned has had the appropriate funding established based the service PO
Create timesheets on a weekly basis to show hours worked against jobs
Team with the project prime to ensure that engineering activity is performed within time allocations
Test and provided documentation feedback to the design team
Initiate and participate in root cause analysis/preventative action when required
Participate on the weekly project call to update current assigned projects status
Participate in reviews of new and existing products and provide feedback about changes to the team on new services and new software features
Team with the customer and account primes at the beginning of a project to agree to SOW Required Skills

Experience in Network Management Systems
System integration of Network Management
Security analysis of network
Working knowledge of Ciena/Nortel Network Network Management Systems, software upgrades, procedures and processes
Oracle DB, mySQL
Solaris OS System Admin expertise ( Solaris 10, 11,1,11,3)
RH Linux System Admin expertise (RHEL65 and up)
Hypervisor software (VMware /V Sphere ESXi 55 or later) on Bare metals or hosted
Creating and cloning Virtual Machines
Carrier Ethernet, IP
Troubleshooting and Log Analysis
Windows Server experience
College technical diploma in Computer Science Engineering degree with a minimum 5 years in industry or military related functions
Bonus is a Government security clearance
Knowledge of Confluence, JIRA and Ticket Databases
Install of NMS applications for Ciena and Nortel based product lines OSR (OMEA NSV, OSP etc), ON Center, ESM, and One Control
Knowledge of REST API, Swagger, Postman
Knowledge of Cienas Packet Optical Product Line 6500, 8700, Wave Server

Rewarding experience Meaningful outcomes

Making a difference in peoples lives through design and implementation of leading network technologies Thats what motivates us

A distinct way to work

Free thinking, free discussion, and collaboration are the norm Expect more satisfying outcomes - both personal and professional

Ciena values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender or age

Ciena is also committed to developing inclusive, barrier-free selection processes and work environments If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific needs / accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner Information received relating to any specific needs / accommodation measures will be addressed confidentially

What you can expect from us

You will receive notification of your successful application
Successful applicants will be contacted by Talent Acquisition for an initial discussion
If suitable you will be considered for the short list and our formal interview process

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Hardware : Hardware Products & Services
Role : H/W Installation/Maintenan ce
Salary : As per Industry Standards
Deadline : 11th Mar 2020

Key Skills:

Company Profile:

Ciena India Pvt Ltdarfix

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