• Software Engineer / Infra Data Centres and Ops / IT Infrastructure Delivery Jobs in Pune,India - 25086446

  • HSBC

Job Description:

Software Engineer/ Infra Data Centres and Ops/IT Infrastructure Delivery 0000DRKW


Role Purpose (Batch Scheduler with experience working on TWS and CA7, Production Support)

Scheduling & Workload Automation (S&WA) is an integral part of Data Centre & Operations S&WA are responsible for Globally delivering scheduling requirements at the quality and pace warranted by the business whilst maintaining the integrity of the scheduling environments Our aim is to provide the workload automation capabilities to facilitate DevOps and Agile practices both internally and externally, and administer the end-end governance and oversight for all scheduling products

Working experience on IWS and CA7 Scheduling Tools sound knowledge on JCLs, should have handled On call

The job holder should be able to work on any Batch scheduling related changes and willing to work either Morning or Evening Shifts along with the On-call support

Typical Weightage


Deliver solution/tasks as per procedures and as applicable to business requirements in line with best practice

Demonstrate efficiency in managing & delivering tasks independently with minimal supervision

Deliver solution/tasks with demonstration of Technical knowledge (TWS,JCL as relevant )

Support Service Quality putting in place procedures/fixes to avoid any repetitive issues

Demonstrate a flexible approach to accommodate change requests

Ability to prioritize tasks under pressure to reduce overall service impact


The job holder will be expected to demonstrate effective communication skills with Key Stakeholders, both written and verbal

Provide timely and accurate status updates on any issues or work requests

Demonstrate punctuality in attending conference calls/creating and issuing of reports

Customers / Stakeholders

Understanding of functional requirements and translation of business requirements into

technical specifications

Participate in crisis calls as applicable

Liaise with Stakeholders on various requests/issues

Proactively identify problem situations and resolve to give maximum customer satisfaction

Escalation used only where necessary, appropriate measures are taken to improve and

sustain high quality of delivery and prevent recurrence




Leadership & Teamwork

Brainstorm with team leaders and peers on emerging technology trends, ask the right questions, clarify from teams and ensure that critical issues are surfaced and considered


Operational Effectiveness & Control

Create and maintain procedures for any new Batch requests and tasks

Ensure strict adherence of HSBC Group Compliance Policies


Job Requirements

Ability to communicate effectively both verbally and written with stakeholders/Application teams (internal as well as external)

Ability to work with a sense of urgency in an aggressive, multi-tasking environment

Contribute productively to team objectives, sometimes supporting and sometimes leading activities to achieve shared goals

Able to develop positive relationships Establish a rapport with customers/Application teams & achieve mutual trust and respect

Ability to work to strict deadlines and under pressure, deal with competing priorities

Excellent decision making & problem solving skills Ability to work on own initiative Excellent organizational & prioritizing skills

Good understanding of Service Management Processes of Incident Management, Change Management and Problem Management

Experience of working within an IT Environment

Experience of working on Workload Automation or Scheduling Products like TWSz/CA-7

Good knowledge of JCL

Experience of working tools like CA-Endevor

Experience of working on Production support/ On-Call

Basic knowledge of monitoring and automation products such as OpsMVS

Basic knowledge of Databases like DB2, Oracle

Basic knowledge of REXX


Any Graduation

Job Field Technology

Primary Location Asia Pacific-India-Maharashtra-Pune

Schedule Full-time Shift Day Job

Type of Vacancy Country vacancy

Job Posting 30-Oct-2019, 154730 Unposting Date Ongoing

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 12th May 2020

Key Skills:

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