• Software Applications Manager Jobs in Hyderabad,India - 25330624

  • Motif India Infotech Pvt Ltd
  • Save Job
  • 8 - 11 Years
  • Posted : above 1 month

Job Description:

Software Applications Manager

When everythings connected, how we connect is everything and wed like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Software Applications Manager

At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business We were founded on one guiding principle customer experiences that are simple, inspired, and more human deliver lasting value for everyone Your role brings that principle to life

TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where youll have the opportunity to get in on the ground floor of this expansion

As a technologist, we know youre in high demand And we know its important you find the right fit for your future Have ideas you want to contribute Were listening Looking for exposure to different clients, different technologies Its what we do Want to make an impact on the future Were innovating every day Teamwork key Youll have the opportunity to work on global projects with a knowledge-thirsty, international team Join our inclusive IT team and youll help create meaningful employee experiences that drive memorable customer experiences

The occupants of this position are expected to be highly skilled at driving the understanding new technologies and how they would apply to the business, along with managing the implementation of solutions under aggressive timelines, and driving development of custom solutions when needed This manager consults with

other application groups on design, data handling, interface optimization and security Oversees the estimate of effort and duration for projects and handles project planning and scheduling for software development resources Proposes and implements system enhancements that will improve the reliability and performance of

the system, including user interface concepts

This position works with the Director of Internal Application Development to manage all resources on the software development team to meet TTEC and client service level agreements Responsible for providing a technical leadership role for the Software Development team and is also responsible for directing the design and architecture of applications and services that support business systems for TTEC

Desired Skills and Experience

BA/BS or equivalent experience
Requires a minimum of 8 years of technical experience in software development
1-2 years of supervisory responsibility as team lead desired
Advanced understanding of technical documentation and understanding of software development practices and methodologies
Advanced knowledge of programming languages and implementation platforms, preferred (Net, C#, Java, SQL, Oracle DB, ActiveMQ)
Preferred experience in CRM; CTI, WFM systems like SalesForce, Avaya; Aspect; Nice
Preferred experience in contact center domain
Preferred experience in solutions developed on cloud platforms/services (AWS; Azue or Google Cloud)
Experience scheduling resources and projects

Primary Location India-Andhra Pradesh-Hyderabad

Job Information Technology

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 06th Jun 2020

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